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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,794 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,794 reviews

April 11, 2023

Able to make an appointment when needed, immediately greeted upon arrival, great communication, vehicle serviced and completed as told. More

by mel.fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

April 11, 2023

Smooth & efficient service department. (But the app required the review to be at least fifteen minimum so i repeat: “smooth & efficient” More

by bradley.ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Bradley, and we hope to see you again! Dave Gunderson

April 10, 2023

Leoncio and Rocky were great helps. Very friendly and inviting atmosphere. Would 100% recommend seeing Leo or Rocky to friends or family . More

by Dawkins08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leoncio Martinez -Sales - 5 Star service
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Apr 11, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Plummer

April 10, 2023

Justin was great! Communicated well and kept me up to date about everything! He even went above and beyond to help me figure out how to pick up my car and offer to tra More

by Mikaela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
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Apr 11, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business, Mikaela, and hope to see you again soon! Mike Plummer

April 08, 2023

The visit was straightforward and the Tech was upfront about all the services being done More

by JKLINE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

April 08, 2023

William was pleasant to work with, knowledgeable, and very helpful. He made the entire process easy and enjoyable. More

by Drzewieckip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Plazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2023 -

Liberty Honda responded

Thank you so much for your wonderful review! We are thrilled that William had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Liberty Honda! Mike Plummer

April 08, 2023

Friendly and great customer service didn't wait too long for service, clean environment and I would recommend Liberty Honda More

by sexygirldepr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

April 08, 2023

Great service staff. Keep customers updated and explains everything. Reasonable and competitive prices. I will be back More

by PAULA-MULLOCK2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
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Apr 09, 2023 -

Liberty Honda responded

Thanks, Paula! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

April 07, 2023

Justin and Rocky were great to work with. Made the whole process smooth and easy from start to finish. More

by Adrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Liberty Honda responded

Congratulations on your new vehicle! We are so glad that Justin and Rocky had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Plummer

April 07, 2023

Untrusted, they said completed a check list, said lights check good and one was not working. Wipers same thing. Never again see my suv there. More

by Michelle castillo melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Roath
Report | Print
Apr 10, 2023 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dave Gunderson

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