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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,866 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,866 reviews

September 14, 2024

Communicated well. Work was covered by warranty, so that was a plus. Scott was easy to work with More

by lacunae_05_hangar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 13, 2024

I take my Car there all the time and they always do a good job definitely will be going back ! More

by tiradoblanca395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda, Blanca! We appreciate your business and hope to see you again soon!

September 12, 2024

Christian was an outstanding person to deal with I would go back to liberty Honda and do businesses with him again More

by MAYORBOOBOO
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Christian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 12, 2024

I placed my customer complaint. Still waiting on a call back. Was given two different answers from who I take to be the manager (he did not provide his name) and my sales rep Chloe. More

by Jazmineoliverwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 12, 2024

Nellie was the best to work with she helped me with pricing and also kept me on the loop for the whole time my car was at the dealer. More

by ycalcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nellie
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Sep 13, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

September 12, 2024

Scott was able to get me in for same day service which was a big help. In addition the technician finished the job quickly! More

by steveandlinda819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Liberty Honda responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 12, 2024

Liberty Honda is terrific. Great staff, knowledgeable, efficient and caring. Service staff are exceptional. They know their stuff. More

by MGARGANO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

September 12, 2024

Great customer service. Prices were slightly higher than expected. Would recommend for any local Honda vehicle owneds More

by 19benjaminsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Liberty Honda responded

Thank you, Benjamin, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

September 10, 2024

Great overall experience. Staff was helpful and courteous. Explained all options very well. Highly recommended More

by SRAMESH01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2024

Loved the whole experience. Felt extremely welcome from beginning to end. All my question were answered appropriately. I am extremely happy with my purchase. More

by CAITWAKES19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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