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Liberty Honda

Hartford, CT

4.7
2,793 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,793 reviews

April 30, 2023

Friendly and helpful Fully answered my questions and made sure I knew when to come back for a follow up appointment More

by CARRIEO921
Recommend Dealer
Yes
May 01, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 30, 2023

They were very responsive, found exactly what we wanted in less than 24 hours. They were honest and provided a quick/smooth transaction. More

by ammay25
Recommend Dealer
Yes
Employees Worked With
Leo
May 01, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Mike Plummer

April 29, 2023

Jackie and the General Sales Manager and everyone else I came in contact with were friendly, professional, and personable. I truly appreciate the time everyone took to thoroughly answer all of my questions. More

by yoursoprano
Recommend Dealer
Yes
Employees Worked With
Hi
May 01, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Plummer

April 29, 2023

Easy check in and received phone call to notify me when work was complete, what was done, and that car was ready for pickup More

by GNBLOOMLH
Recommend Dealer
Yes
Employees Worked With
Angelica
May 01, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

April 29, 2023

My car is still not fixed still having the same problem paid $700 not happy More

by PATRICIAW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Dave Gunderson

April 28, 2023

Good experience in past. Chloe was too focused on money rather than my needs. Unusual experience for me. More

by BDAWES3046
Recommend Dealer
No
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names nowadays
May 04, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dave Gunderson

April 28, 2023

Great service. I had to get towed in and Chloe fit me in, explained everything to me and followed up with all info. 5 stars! More

by ALLISON.ZITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 28, 2023

Always amazing service and speed. Been with them since 2007. Will get another car through them one day. More

by Risby drayton
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
May 01, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 28, 2023

5 She handles your car problems professionally and advised on future things to be done More

by Khannazir1948
Recommend Dealer
Yes
Employees Worked With
Chloe
May 01, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 28, 2023

Robert did a great job of making the car lease experience easy, comfortable and successful. He was knowledgeable and understood my wants and needs and together we found just the right vehicle at an acceptab More

by maryheart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Congrats on your new lease. Please let us know if we can be of any more assistance! Mike Plummer

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