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Liberty Honda

Hartford, CT

4.7
3,062 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,062 reviews

January 06, 2025

Thanks to Scott for making the calls and everything possible , si the easy care plan to cover my engine. More

by CUEVAS4547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 04, 2025

Very professional. Took accountability and ownership. Explained in simple way to resolve my concerns. Did not over service and did not recommend unnecessary repairs fo More

by Desai.ashish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naly
Jan 05, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business, Desai, and hope to see you again soon!

January 04, 2025

The service consultant was courteous and knowledgeable . Good service . No car wash was performed because machine was out of order. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 04, 2025

They were very professional and dealt with my issue in a timely manner. Scot went above and beyond to assure me that I was getting the best possible service. More

by NDENAP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 04, 2025

I am a lifelong car fanatic and going into dealerships is often an annoying experience. Many car salesmen try to impress upon me what they want me to buy and tell me what I already know as if it sage advice More

by SEAN.P.MCCARTHY1646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Liberty Honda responded

Hi Sean: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

January 04, 2025

Upon picking up my car after a 2 day service the trunk release on the door didn’t work. I called and notified the service technician of the issue. A week later, after not receiving a return phone I left 3 More

by montanam15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nellie
Jan 08, 2025 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 04, 2025

I was treated with lot of respect and answers all My questions. Love the way they work with me and how fast they have my new car ready. Thanks Chris More

by REYESMILLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2025

I had a great experience with Josh, he was prompt, responsive to my questions, and was knowledgeable about the vehicle. At no point was he pushy or demanding and I never felt that I was pressured or r More

by CHANLIEU88
Recommend Dealer
Yes
Employees Worked With
Josh Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Liberty Honda responded

We are very happy to hear Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 03, 2025

Wonderful experience at service. Was much quicker than expected and I was thankful to be in and out so quickly. More

by KRISANNE.KINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Liberty Honda responded

Krisanne, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 03, 2025

It was a smooth process getting our vehicle, our agent was very knowledgeable and honest. He allowed us to make our own decision rather than choosing for us. He gave us options and we appreciated that. We More

by Andre and Sydone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Liberty Honda responded

Andre, Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Tim, and it was a pleasure having you at the dealership. We appreciate your review!

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