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Liberty Honda

Hartford, CT

4.7
2,866 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,866 reviews

September 19, 2024

I’ve always had wonderful service at Liberty Honda. I am on my sixth leased vehicle from them. My favorite is the complementary car washes! More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Liberty Honda responded

Marlene, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

September 18, 2024

This dealership doesn't offer any incentives for the customer unless it's a brand new car.( example: oil changes) Every other dealership did. For the amount of money you pay for an almost brand new car, More

by LISSAG1113
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate was very nice and researched whatever questions I had. Great customer service
Sep 21, 2024 -

Liberty Honda responded

Lisa, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 18, 2024

The price quote I received for replacement parts was outrageous. $150 to replace cabin and engine air filters is six time more than if I bought them aftermarket on Amazon. You need to do a better job at More

by RyanTetreault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 17, 2024

Always prepared when I have an appointment and my car is always on time. Great customer service. More

by cari.turek88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Liberty Honda responded

Thank you for the great rating, Cari. Thank you for choosing Liberty Honda; we look forward to having you as a valued customer for many years to come.

September 16, 2024

Great communication and no pressure. Started with online and then in person. Best price and experience More

by BRIAN_S_KUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghann Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Liberty Honda responded

Brian, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2024

Our experience at liberty Honda, Salesmen that were very knowledgeable. Professionally and efficiently processing documents. More

by jrw688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

September 16, 2024

Loved the professional service showed me alot of respect I would prefer coming back next time More

by Miltonhobbs03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Liberty Honda responded

Milton, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

September 16, 2024

We have been going here for years and plan to continue. Very happy with service! More

by DEBORAH.HESS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
Sep 16, 2024 -

Liberty Honda responded

Deborah, Thank you for your very kind review. Nelly and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

September 15, 2024

Very good timely service. Friendly staff and Cloe is the best and helpful in texts to let me know when my car is ready More

by bryan_felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Chloe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2024

I went for oil change in hatford. Staff is nice. Price is low. Clean area More

by baljit kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Liberty Honda responded

Thank you so much for your kind words, Baljit, and for taking the time to leave us this wonderful feedback!

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