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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,793 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,793 reviews

May 18, 2023

Service was great and associate who help me also has great, eveytime I had service it was good only issue was with pricing More

by SSOMAIAH79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
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May 19, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Angelica was able to help, and we hope to see you again! Dave Gunderson

May 18, 2023

Service representative was knowledgeable and helpful. Service was completed quickly. Everyone was courteous and helpful. More

by SUWHITE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Liberty Honda responded

Thank you! James and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

May 18, 2023

The service was very good and I will surely continue with this dealership, I appreciate the good work thank you all God bless More

by Christine Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
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May 19, 2023 -

Liberty Honda responded

Christine, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

May 17, 2023

Excellent! ! great customer service and they did an amazing job in assisting me and attaining to everyone of my needs. More

by davisk684
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Santamaria, Rick Kossakoski
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May 17, 2023 -

Liberty Honda responded

We are very happy to hear Rick and Daniel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Plummer

May 17, 2023

Fair prices, excellent work with terrific service advisors. Was told my appointment would take 1.5 hours, it was less than that. More

by CTEHRHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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May 17, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Dave Gunderson

May 17, 2023

My appointment was at 10 AM I didn't arrive until after 10:00 due to an accident on the highway. I was in and out in about an hour. More

by ELIZABETHMARYM
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Jaime Andrzeicik
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May 19, 2023 -

Liberty Honda responded

Elizabeth, Thanks for sharing your thoughts about your experience with Liberty Honda. Jaime and our team appreciate your business and hope to see you again soon! Dave Gunderson

May 17, 2023

Great customer service Was very kind and easy to talk to! Made the whole process easy and worry free More

by luciandaj
Recommend Dealer
Yes
Employees Worked With
John Cunningham
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May 19, 2023 -

Liberty Honda responded

Lucianda, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Plummer

May 16, 2023

Great service, all very nice people who will work hard for you to get what you need. More

by Devinrigano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Plazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kossakoski
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May 16, 2023 -

Devinrigano responded

Very good place to get a car

May 16, 2023

The prices are extremely expensive for very minimal work, felt like I was getting completely ripped off. Will not be back here and will go elsewhere next time. More

by CAROLINEFOLEY9566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dave Gunderson

May 16, 2023

Not good experience, Advisor and technician is not knowledgeable to find main issue. Gave 6k estimate. More

by RMPATEL101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dave Gunderson

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