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Liberty Honda

Hartford, CT

4.7
2,866 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,866 reviews

September 25, 2024

Antonio was the best! He made our car buying experience easy and painless! He is Very knowledgeable about the cars and the entire process from beginning to end. . Antoni More

by wellesp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Liberty Honda responded

It's fantastic to hear that Antonio provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

September 24, 2024

Brought my car in for regular service and a little over a day it died no resolution for this after having my car towed back to Honda More

by Sotoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Two service and one sales person
Sep 27, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 24, 2024

Everyone was warm & welcoming. They were as excited as I was about my new purchase! Wonderful experience! More

by AKENDALLA.AK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 23, 2024

Nate and the financial team provided top notch service. Everything was timely and they made the purchase of my new car easy. I highly recommend Liberty Honda. More

by EB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Henn
Sep 24, 2024 -

Liberty Honda responded

EB, It's fantastic to hear that Nathaniel provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

September 23, 2024

An efficient work. I got what I needed. That’s all I have to say. More

by mvigo2306
Recommend Dealer
Yes
Employees Worked With
Nelly justiniano
Sep 24, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nelly met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

September 23, 2024

Always great service. There were no issues and all the staff was very friendly, especially Scott. More

by Phill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Liberty Honda responded

Phil, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

September 21, 2024

Everyone at Liberty Honda treated me with kindness and respect. I transacted primarily with Robert Wakefield, who took me on a test drive all the way back in the Spring. I communicated I was a serious buy More

by bgagnon93
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Liberty Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

September 20, 2024

My car was brought to this shop for back end damage. I was provided a completion date that was not accurate. My car was supposed to be fixed within a 3 week time frame which quickly turned to over a mon More

by Yaritselly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have names
Sep 25, 2024 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 20, 2024

I had to have two recalls repaired and unfortunately, only one had parts available but the dealership wasn’t at fault for that. The employees were all super friendly, the waiting area was spacious, clean More

by Cass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Krstyen, Colin Mckeever
Sep 21, 2024 -

Liberty Honda responded

Cass, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2024

I can say a lot about this young Lady she got good customer service she’s on top of everything even when things don’t go right So I give her a 10 out of 10 More

by HIPOLITO.SANTIAGO1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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