Liberty Ford of Fayetteville - Service Center

Poor communication, Diagnostic on paper work incorrect Acted not concern about giving me assistance Did not explain repairs needed Acted not concern about giving me assistance Did not explain repairs needed More

I really appreciate the nonpushy attitude, they tell you what you need and let you decide on your own what you need and let you decide on your own More

Very courteous and very great customer service Finished in a timely manner will be back in a timely manner will be back More

great service,they were very friendly and helpful I will definitely be back there for service again will definitely be back there for service again More

I don't think the mechanics know what they're doing. I had to take my car in four different times before they got the diagnosis right. Had to get the service manager involved just to have that happen. T I had to take my car in four different times before they got the diagnosis right. Had to get the service manager involved just to have that happen. They literally returned my car to me the third time and said there could find anything wrong but I took the service manager out to the parking lot when I pick the car up and literally had him ride with me and see that there was actually a problem. Then when it came time to fix it they had to replace the whole transmission, kept the car for 5 weeks, returned it supposedly fixed but the transmission was still screwed up. Had to take it back and it took them another 4 weeks to fix it again. Horrible horrible experience! Full of incompetence. The office people were nice The service manager was nice but the people actually working on that car apparently didn't know what they were doing. More

My service writer was absolutely amazing. He was very tentative and took care of all my needs and keep me informed throughout the process. Absolutely amazing service. He was very tentative and took care of all my needs and keep me informed throughout the process. Absolutely amazing service. More

Curtis was very helpful and professional in helping me get a new tire after I had a blowout. get a new tire after I had a blowout. More

Great job taking care of my air condition in my 2011 F-150. Steve (my advisor) made sure everything was good. Thanks F-150. Steve (my advisor) made sure everything was good. Thanks More

Fast reliable service. With quality parts and very competitive pricing. Staff is professional and courtesy With quality parts and very competitive pricing. Staff is professional and courtesy More

The people are always friendly, helpful, and make sure the services are provided with completeness the services are provided with completeness More