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Liberty Ford of Fayetteville

Fayetteville, NC

Overview
Employees
Reviews
Vehicles
4.2
261 Reviews
From New and Used Sales to Parts and Service, Liberty Ford of Faytteville Aims to Provide a Truly Stellar Automotive Experience There are numerous reasons why drivers choose Liberty Ford of Fayetteville. Proudly serving Fayetteville, Fort Liberty, Spring Lake, Lillington and Dunn, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
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256 Swain St

Fayetteville, NC

28303

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Showing 261 reviews

September 06, 2023

The repair shop did an excellent job repairing the fender on my vehicle. The customer service was great and it was completed in a timely manner! More

by elondathomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
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September 06, 2023

Experience was very great! Literally kept me updated every time. Highly recommended. Mark Huggins was my service advisor and was very professional and couteous. More

by Missile558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Montague
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Grupi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Huggins, Herb Nelson
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September 05, 2023

The service center damaged on of my aftermarket chrome rims. When taken in for oil change More

by mhar1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sapp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Huggins
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September 05, 2023

Techs worked on my transit Saturday and took longer than expected. They stayed late until they got the part installed. More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Lassiter and team
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September 04, 2023

Staff is Professional, friendly, knowledgeable and not just out to make a buck. The waiting area is clean. More

by MSLOUISELUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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September 04, 2023

Terrible service. We’ve had our truck in the shop at liberty Ford since Apr, 2023. Every time I call the superduty shop no one picks up the phone. I’ve left numerous v More

by schnell / Theo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Lassiter
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September 04, 2023

Took too long to get my car back and then when I got it I had to take it back when the part came in More

by Dina1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tarvis
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September 03, 2023

Extremely courteous and helpful, everyone I dealt with at the dealership was fast professional and kind. More

by ANTYODA6172
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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September 02, 2023

Rapid scheduling of appointment, prompt problem diagnosis, and very fast completion of repairs. Excellent status updates. More

by dpwalko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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September 01, 2023

Thank you John Sapp and the sale person for helping me to get me what at need at the moment, I am very please with the attention and detail of salesman James he explained everything so well very professio More

by robritis65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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