Liberty Ford Brunswick - Service Center

Commercial service team was excellent From the scheduling to keeping me updated. I highly recommend Craig was very professional scheduling to keeping me updated. I highly recommend Craig was very professional More

Great Service. Picked up car when they said they would. Washed it before returning vehicle to me. Picked up car when they said they would. Washed it before returning vehicle to me. More

Efficient, good service, on time with service appointments, friendly, conveniently located near highway, repairs complete. appointments, friendly, conveniently located near highway, repairs complete. More

A solid, trustworthy dealership you can rely on. They stick to their word and are totally customer focused. They truly care about customers’ satisfaction. Excellent Service Department and technician They stick to their word and are totally customer focused. They truly care about customers’ satisfaction. Excellent Service Department and technicians. That’s why we keep getting our vehicles here, five so far! More

Vicki is usually my contact in the Service Dept. She was out and Brad Bly did an excellent job in her absence. The service dept. and technicians here are great. I followed a lot of them from Parma H She was out and Brad Bly did an excellent job in her absence. The service dept. and technicians here are great. I followed a lot of them from Parma Hts. when they moved and have always been happy with my service. More

Samantha at Liberty Ford took care of me getting a new tire as a walk in. I was happy I didn’t have to schedule anything. tire as a walk in. I was happy I didn’t have to schedule anything. More

I was there for 4 hours for a routine oil change and tire rotation. The extra time was aircondition check I think that was a bit much. rotation. The extra time was aircondition check I think that was a bit much. More

I took my car up for a repair on Monday, June 16, 025 because there was a light on my dash indicating trouble. I had an appointment and dropped it off at 10 am. They did not even look at it until 5 pm because there was a light on my dash indicating trouble. I had an appointment and dropped it off at 10 am. They did not even look at it until 5 pm and told me I had to leave it overnight. I got it back the next and drove it less than 100 miles when the same light came back on. My bill for this repair was close to $750. That included a $200 diagnostic fee that did not go toward the repair of the vehicle. This is the first time I have gone to this dealership as I have purchased my last two cars and a truck from the Parma Heights Liberty Ford Dealership. I don't think that I really want to return to this place. I don't trust them at this point. And I feel that their prices are exorbitant. I asked about the cost of an oil change and was quoted $102. That is at least 30% higher than most other places. So I can imagine how much more it is costing me to use the dealership for any repairs. I believe what would be fair is for them to refund to me the cost of the diagnostic and I should go elsewhere for my repair. Either they did not know how to read the diagnostic and replaced the wrong part or were just sloppy. Either way, I can hardly be satisfied with their work. More

Good service. Very pricy. The diagnosis cost was an unexpected cost and greatly added to the cost of the repair. Very pricy. The diagnosis cost was an unexpected cost and greatly added to the cost of the repair. More

Service manager was knowledgeable and took care of my vehicle. Would recommend to friends and family. vehicle. Would recommend to friends and family. More