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Liberty Ford Brunswick
Brunswick, OH
598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 22, 2018
TIRE REPAIR The service department handled and repaired my tire. It was an aluminum rim leak. The staff was good about doing it right, however, when I came in the The service department handled and repaired my tire. It was an aluminum rim leak. The staff was good about doing it right, however, when I came in they opened the hood to check fluids and the car was later washed, all with the right intentions. After all the people who saw my vehicle, no one noticed my hood was never closed all the way. I had to close the hood before leaving. It would have been a little better if someone noticed the hood not being closed. More
by frank
Employees Worked With
Stepani Collier
August 21, 2018
Service Nightmare Got an automated message on my phone that the airbag was in for my recalled 2007 Ford Fusion. I called Liberty Ford twice to set up an appointment to Got an automated message on my phone that the airbag was in for my recalled 2007 Ford Fusion. I called Liberty Ford twice to set up an appointment to have it installed. The first time I was told by the Service Manager, Stephanie that I'd be called back that day. Three days went by without a callback. I called her back and she said she would check on the airbag while I was on hold. I was on hold for 12 minutes then was hung up on! I will never buy a new car from here. More
by fusion07
Employees Worked With
Stephanie
August 17, 2018
Overall they do a good job and seem to care.Yes I recommend! Liberty seems to me and with our experiences with them, they do a good job and seem to care. Yes I'm good with them and recommend them to others! We Liberty seems to me and with our experiences with them, they do a good job and seem to care. Yes I'm good with them and recommend them to others! We have bought 2 cars total from them in past few years. More
by Robert
Employees Worked With
Several. All of them.
August 14, 2018
Great Service My wife and I just purchased a 2018 Escape. The moment we went in to the building we were kindly treated and quickly helped. We had some very specific My wife and I just purchased a 2018 Escape. The moment we went in to the building we were kindly treated and quickly helped. We had some very specific requirements that were greatly considered when helping us to find a new car. When it is time for us to invest in another vehicle, we will definitely come here again. More
by wdvalic
Employees Worked With
Phil Klatka
August 13, 2018
Kia Soul purchase Well run dealership, 2nd purchase for us, not in our area, so we chose to make the drive. Angel was very professional and answered all of our question Well run dealership, 2nd purchase for us, not in our area, so we chose to make the drive. Angel was very professional and answered all of our questions, good follow up. Car as advertised, they had put new tires on and brakes in the front, which was a deciding factor for us. Smooth transaction. They have good vehicles at competitive prices, I would recommend them. More
by Hpob551
Employees Worked With
Angel Harmer
August 13, 2018
Excellent Salesman, Haider Alawan Excellent Salespeople and Service !!! We have our vehicles serviced here when work is needed. They Treat you like Family what ever needs done. Sales a Excellent Salespeople and Service !!! We have our vehicles serviced here when work is needed. They Treat you like Family what ever needs done. Sales and Service. " Excellent Dealership" More
by Rich
Employees Worked With
Haider Alawan Salesman, Uriah Berzins
August 09, 2018
A Great Experience Phil did a great job getting us the truck we wanted. He always takes time to make sure the process is as easy as possible. Phil did a great job getting us the truck we wanted. He always takes time to make sure the process is as easy as possible. More
by Keep on Trucking
Employees Worked With
Phil Klatka
August 08, 2018
excellent salesperson phill klatka ! we have bought 5 vehicles in the past 7 years from this dealership. everytime we have had a excellent time with sales person & finance person. we have bought 5 vehicles in the past 7 years from this dealership. everytime we have had a excellent time with sales person & finance person. More
by rjr330
Employees Worked With
Phill Klatka & Steve in finance
August 03, 2018
hard working I feel they worked really hard to get us the deal we wanted. David had insight to what color of vehicle my daughter wanted (more than me). I feel they worked really hard to get us the deal we wanted. David had insight to what color of vehicle my daughter wanted (more than me). More
by Jenni Dickey
Employees Worked With
David Baisden
August 03, 2018
Top notch customer service!! I have purchased several cars at Liberty over the last 13 years. The customer service is excellent, from the sales department to the service departme I have purchased several cars at Liberty over the last 13 years. The customer service is excellent, from the sales department to the service department. If your looking for a vehicle go in and see Dale Korecky, you wont be disappointed. More
by cdkell
Employees Worked With
Dale Korecky
