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Liberty Ford Brunswick
Brunswick, OH
598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 598 reviews
December 29, 2018
My service experience We called and got Craig on the phone and he was like an Angel to us. He went way above a writer and worked very hard to get my Axle and tire fixed. He We called and got Craig on the phone and he was like an Angel to us. He went way above a writer and worked very hard to get my Axle and tire fixed. He truly is an asset to Liberty Ford Brunswick. Before this wonderful experience, we would have never come back to Liberty but now you have a customer for life. More
by kreinel
Employees Worked With
Craig
December 23, 2018
New truck purchase Chuck Hawkins did a fantastic job of finding us the right truck for the best price. The transaction was simple and easy. We will definitely purchase f Chuck Hawkins did a fantastic job of finding us the right truck for the best price. The transaction was simple and easy. We will definitely purchase from this dealership again. More
by Mike Wingard
Employees Worked With
Chuck Hawkins
December 23, 2018
Very effiecient & fast service Have been very happy with Liberty Ford from leasing or buying & service on our vehicles. Everyone is very friendly & go out of their way to be accomo Have been very happy with Liberty Ford from leasing or buying & service on our vehicles. Everyone is very friendly & go out of their way to be accomodating & helpful. Woud & have recommended Liberty Ford Brunswick to others. More
by tdklhaury
Employees Worked With
don't recall names
December 20, 2018
you made me happy I had problems and did not know what to do. so I asked the people working there to help me. They came up to me he then started to help me. I have bou I had problems and did not know what to do. so I asked the people working there to help me. They came up to me he then started to help me. I have bought Fords from you when you were Frank White ford. I now use Liberty and will stay with liberty. Thank You Steven Rodano More
by Steven
Employees Worked With
I don't know their names.
December 19, 2018
Very professional dealership I called ahead since the dealership is 3 hours away. Received honest and straightforward help from David Baisden during the phone call. Arrived about I called ahead since the dealership is 3 hours away. Received honest and straightforward help from David Baisden during the phone call. Arrived about 3.5 hours later and was very impressed with his attention to detail and professionalism. Patiently reviewed every number on every document, even though the transaction went past store hours. Then went to finance (Amos Cruz) and found the same level of detail and exceptional help- even though I was buying pre-owned, not new. Both guys were very honest, respectful, and fair. In short, it was well worth the 6 hour round trip. More
by Challenger SP
Employees Worked With
David Baisden and Amos Cruz
December 19, 2018
Very efficient and pleasant experience This dealership knows how to make buying a new car and pleasurable experience. After renting an EDGE on vacation, I knew I wanted one to replace my This dealership knows how to make buying a new car and pleasurable experience. After renting an EDGE on vacation, I knew I wanted one to replace my '13 Ford Taurus, even though I had only 40k miles on it. I contacted the dealership, gave them all the information about the color, interior color and required safety and convenience options I had to have. They promptly called me back with several choices and explained all the different features each car offered. I told them the one I was interested in and they had it ready for me to check out and test drive (even though I knew how they drove). In about two hours I was driving home my new EDGE and was pleased it even had additional options which I wasn't aware of at the time I first contacted them. Talk about a quick, no hassle, no bs or games, this was it. I've had great follow-up contacts from them to make sure I'm utilizing all the features the car and Ford has to offer. They certainly don't forget about you when you walk out the door! Highly recommend this dealership. More
by ray3012
Employees Worked With
Chuck and Steve
December 15, 2018
Was a great experience. Met with the New Service Manager to review preventative maintenance for my car. He set me up with a Service Rep and Maintenance person to work on my c Met with the New Service Manager to review preventative maintenance for my car. He set me up with a Service Rep and Maintenance person to work on my car. We are now sitting up service that needs to be done based on the miles of the car. I am really pleased with the service so far and look forward to the future working with them to maintain my car. More
by EBIII
Employees Worked With
Hillary
December 14, 2018
Great place to have your car service The service department was wonderful to work with and I appreciate the support they provided and the use of the loaner car. I want to thank Craig for The service department was wonderful to work with and I appreciate the support they provided and the use of the loaner car. I want to thank Craig for finding my sunglasses. More
by Bill827
Employees Worked With
Craig
December 13, 2018
Excellent service. My old car broke down and I had it towed to Liberty. Within less than 16 hours, I walked out with a new car from Liberty My old car broke down and I had it towed to Liberty. Within less than 16 hours, I walked out with a new car from Liberty More
by Fabio
Employees Worked With
Rich Shagovac was wonderful. Angel was excellent too
December 12, 2018
service always pleasant, Service is also always very friendly, and for the most part service is on time, I always wait for my service to be done, never, ju always pleasant, Service is also always very friendly, and for the most part service is on time, I always wait for my service to be done, never, just once or twice I had to wait longer then said, but it also depends on the repaires, Thank you. More
by hludwig
Employees Worked With
service
