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Liberty Ford Brunswick

Brunswick, OH

4.8
598 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 598 reviews

June 01, 2021

Can't believe that we had to replace all my lug nuts to the tune of $140. If this is a continuous problem why aren't they replaced originally More

by Kayray419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 03, 2021 -

Liberty Ford Brunswick responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2021

They were expecting me and serviced the issue immediately and had me back on the road. Appreciated the kiosk after-hours check-in. Made dropping off after hours easy. More

by Fastridingman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 29, 2021 -

Liberty Ford Brunswick responded

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

May 24, 2021

Howie and Sydney were very friendly. They had everything ready when I got there. The process was really smooth. I appreciate them tremendously. Happy camper. More

by Shamia.foster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie and Sydney
May 26, 2021 -

Liberty Ford Brunswick responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 13, 2021

I was very pleased with our buying experience. The whole process went so smooth and quick. Chuck was a great guy to work with and I would highly recommend both him and the dealership. In fact, I went back l More

by bt185
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hawkins
May 17, 2021 -

Liberty Ford Brunswick responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

May 10, 2021

As always, great service and great people. Easy appointments and on time. I have dealt with them on purchases and service for many a year. More

by jmasterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
May 11, 2021 -

Liberty Ford Brunswick responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2021

Sales was good finding my truck was quick from another dealer. Finance people great but the wait dnd processing was to long. The efforts thing about buying a car! More

by rtsr58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kalatka
May 07, 2021 -

Liberty Ford Brunswick responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

April 30, 2021

They are the best!!!! I have been dealing with them for twenty-five years My wife and I both love our cars!!! We would deal with any other dealer-ship More

by Al B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Dale, Stefani Collier and more
May 02, 2021 -

Liberty Ford Brunswick responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 22, 2021

This dealership is awesome! They make the buying process is so smooth and easy. I highly recommend this place to anyone who’s in the market for a vehicle! More

by nick_sandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Klatka
Apr 22, 2021 -

Liberty Ford Brunswick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2021

I was thrilled when Zach was able to squeeze my Ford Escape in for a service call - within an hour. Not only was the team able to diagnose the problem, but they fixed it without overcharging me - and t More

by Janet
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 19, 2021 -

Liberty Ford Brunswick responded

Hello Janet, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

Vicki was my service write up associate. I've dealt with her on a couple of occasions and have been extremely satisfied. She help me understand the Ford Pass program and how I could use the points I accumul More

by Nxthome1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki
Apr 18, 2021 -

Liberty Ford Brunswick responded

Hi, we appreciate your feedback of our Staff's outstanding service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you continue to choose Liberty Ford Brunswick for all your vehicle needs! Take care!

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