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Liberty Ford Brunswick
Brunswick, OH
598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 598 reviews
June 08, 2022
This dealership has nothing for sale/lease at a decent price. The salesman I had, Phil helped me lease a loner Escape three years ago and a somewhat good deal. A year before the lease was up, I received c price. The salesman I had, Phil helped me lease a loner Escape three years ago and a somewhat good deal. A year before the lease was up, I received constant mail and emails annoying me to decide what I wanted to do. I did decide that I was going to buy out the lease and then it was obvious that the salesman didn’t like this. I set a time to meet with him and he had me sign papers quickly then sat me far away in a very dirty empty desk area for almost an hour. Then the very sweet finance guy got me finished up quickly. My loan officer from my credit union overnighted the full payoff amount on 5/21 and we are still waiting for the title! It is now 6/8! I emailed the salesman and asked if he had received it yet and could he let me know and I could drive it over to my credit union but all he could respond with was “it takes about 4 weeks and we will forward to the credit union”. I would not recommend this dealership at all. I have been happy with the service department so I pray they continue with their good customer service. More
by Dayna C
Employees Worked With
Phil
May 11, 2022
Randy H. Was very helpful and went above and beyond in the purchase of my mother’s new, used car. He was patient with her and answered any question she had. T Was very helpful and went above and beyond in the purchase of my mother’s new, used car. He was patient with her and answered any question she had. Thank you Liberty Ford for this smooth car buying experience. More
by Kirk
Employees Worked With
Randy H.
May 09, 2022
Bought a used 2015 f150 from Liberty Ford Brunswick and it was a great experience! Michael was our sales rep and he was very helpful and relatable. The whole staff couldn’t have been more friendly! it was a great experience! Michael was our sales rep and he was very helpful and relatable. The whole staff couldn’t have been more friendly! More
by Mason
Employees Worked With
Michael
April 30, 2022
The experience has been great from beginning to end,informative and courteous saleman who went out of his way to show me the car I wanted. He drove the car to Canton to accommodate my schedule. My end,informative and courteous saleman who went out of his way to show me the car I wanted. He drove the car to Canton to accommodate my schedule. My only regret is none of their locations are close to me for servicing my new car. More
by Jimbob
Employees Worked With
Mike Eisenhardt
April 15, 2022
Had a rattle coming from the rear compartment that I was unable to find the source of. Spoke to Dan and told him that I was heading out of town the next week and was concerned about the rattle. He got me b unable to find the source of. Spoke to Dan and told him that I was heading out of town the next week and was concerned about the rattle. He got me booked into service the next day and they found that my rear suspension mountings had corroded. On a six year old Ford Edge! They ordered the parts and installed them the next day. Dan as usual kept me fully informed and explained in detail what was needed. More
by Ilikefords
Employees Worked With
Dan Harris
