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Liberty Ford Brunswick

Brunswick, OH

4.8
598 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 598 reviews

December 06, 2022

Zack Lahood gave me some time on a Saturday right before I purchased the car from another dealership. The reviews were negative on a 2020 Explorer again we see you cannot believe all opinions, love the car More

by Boomnroy
Recommend Dealer
Yes
Employees Worked With
Zack lahood
Dec 12, 2022 -

Liberty Ford Brunswick responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 06, 2022

My family and I have purchased six vehicles from Liberty because of Rich Shagovac. His professionalism and personal attention to every detail are just two of the many reasons we continue to use Liberty. More

by Fabio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil, everybody was great.
Dec 10, 2022 -

Liberty Ford Brunswick responded

Fabio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 06, 2022

Great communication, timely responses, excellent all the way around. The whole service team was helpful and Nicloe was great to work with. She is my new BFF. More

by johncorral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Dec 12, 2022 -

Liberty Ford Brunswick responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 01, 2022

Phil and his team worked very hard to get us the car and price we needed and he was very nice and knowledgeable. More

by Thedennisgang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil, Emily, Curt
Dec 12, 2022 -

Liberty Ford Brunswick responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 20, 2022

service is great people are jnformative and know the products and service done on a timely basis More

by stank366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no name
Nov 22, 2022 -

Liberty Ford Brunswick responded

Hi Stank, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 16, 2022

11/3/22 follow up from previous visit to solve problem. they corrected it in a decent timeframe. I was very satisfied with the outcome. More

by karlorient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor;2844, Techs;F1FZ*9G444*G
Dec 02, 2022 -

Liberty Ford Brunswick responded

Hi Karlorient, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

November 14, 2022

Mediocre at best, between their business practices and how the chain of command functions be prepared for shining smiles when things are going well and less then apathetic supervision when things are goin More

by Michael iuzzolino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
November 13, 2022

I met with salesman Phil Klatka on Thursday morning at 9AM and looked at a 2019 Honda Civic SI that Liberty Ford in Brunswick had on their lot. The car looked great and Phil was excellent to work with. He More

by gp381999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Klatka
Nov 12, 2022 -

gp381999 responded

Excellent process and experience!

November 11, 2022

I serviced 2 of my 3 year 2019 Escape lease with Liberty Ford Brunswick resulting in excellent service. When I decided to buy my lease, I went to them and met Randy. Randy was efficient and courteous and n More

by ed.jakubick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 18, 2022 -

Liberty Ford Brunswick responded

Hi, we appreciate your feedback of our Staff's outstanding service! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

November 11, 2022

I worked with service advisor Zachary Lahood. He was knowledgeable, friendly and kept me informed about what was going on with my vehicle. I will use this service dept. again. Dave M. More

by Dave M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Lahood
Nov 16, 2022 -

Liberty Ford Brunswick responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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