Liberty Ford Brunswick
Brunswick, OH
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ALWAYS a pleasure to go to the ford dealer. Randy - who we bought the 2024 Maverick was amazing. We wanted the Chili Pepper color and he found one! So happy with my new Maverick truck. Made Randy - who we bought the 2024 Maverick was amazing. We wanted the Chili Pepper color and he found one! So happy with my new Maverick truck. Made trading in the old truck and buying my Maverick so easy. Yesterday we bought the letters to go on the tailgate. Jared helped, friendly, helpful and so easy to work with. Liberty Ford has the BEST employees around. Thank you! More
Worst Ford dealer around. Use your vehicles hood as a desk and work bench with no protection and scratch the hood and won’t make it right, the general manager is a arguing hot Use your vehicles hood as a desk and work bench with no protection and scratch the hood and won’t make it right, the general manager is a arguing hot head. More
I made an appointment and brought my classic car in for both a low coolant light being on and to have a multi-point inspection done. After several unanswered e-mails and calls over an 11-day period I fina both a low coolant light being on and to have a multi-point inspection done. After several unanswered e-mails and calls over an 11-day period I final made contact with the service tech who indicated the need for a temp sensor. When I came in to pick up my car, I paid the invoice including the cost of the temp sensor. To my surprise the car had dirty handprints on the inside door pulls and footprints on the front carpet along with bird droppings on the carpet in the back. Interestingly enough the service tech had told me he had kept it covered as I had asked, saying he did so as they were having some issues with bird droppings. After a few weeks of waiting for the part, I called to check on it and was told it was not ordered; even though I had paid for it. Ultimately, I did receive the part, installed it without issue and the light remained on. I reached out to let the service tech know that the part did not fix the issue, and again after a few unanswered e-mails and calls, he finally responded back and asked I bring the car back. I responded with a written explanation of concern along with a picture showing a stripped wiring harness (apparently done by a squirrel or the like during storage) running right over the original temp sensor prior to replacement being installed. I went on to say that clearly this is a visible issue but there was no mention of it in the inspection report and I couldn’t help but wonder if anyone even looked at the temp sensor as this literally ran right over the top of it and would have been seen an noted. I never heard from him again. Nothing. More
Rocco (salesman) and Alex (manager) at Liberty Ford were terrific to work with! They were knowledgeable, helpful and not pushy/arrogant like other car salesmen I've dealt with in the past. Their friendly terrific to work with! They were knowledgeable, helpful and not pushy/arrogant like other car salesmen I've dealt with in the past. Their friendly & welcoming attitude made the buying experience more pleasant. I feel like they were honest and offered a fair price. Their showroom was clean and their inventory was large (although I was really only interested in one car). On the first day I did a test drive and looked closely at the vehicle. 3 days later, I came back and was out the door with the keys driving away in less than 2 hours. I recommend buying a car from Rocco and his team! More
First let me say thank you,nice dealership. Randy seemed to become irritated at times,also l feel that they could have paid off my balance since we were only 1700.00 apart.After Al l my vehicl Randy seemed to become irritated at times,also l feel that they could have paid off my balance since we were only 1700.00 apart.After Al l my vehicle for trade was a Mercedes- Benz. Over all Randy did a good job. Thank you Laurie and Charlie Davis More