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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
591 Reviews

591 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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January 10, 2025

I brought my Wrangler in for an oil change and tire rotation and balance. The big door went up, a guy was waving me in. The service writer, Tony, was right there too. I really liked the video of the More

by manzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
Jan 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We're thrilled to hear that you had a great experience at Liberty Chrysler Dodge Jeep Ram during your Wrangler's service. It's wonderful that you appreciated the video inspection and found our team, including Tony, to be helpful. We look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

January 10, 2025

Great service provided for year's. They are doing a great job ..We appreciate them. More

by josdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bodyshop
Jan 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 10, 2025

I was there to get a headlight bulb replaced. .. I was there for 2 hours... Normally they're very quick with everything, This past time was just the odd exception. I will still continue to take m More

by Kmorimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian is excellent!!!
Jan 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 09, 2025

They are what you want in a car dealer, honest and patient. Down home all around great people More

by SCOTT.OLBIE72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armi Matienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Scott, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 08, 2025

my new (used) Subaru was presented to me by Chris (hard to tell which Chris by tiny photos) with complete explanation and obvious willingness to answer any questions; so far looks like everything in perfec More

by MR.LID.1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! Chris and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

January 07, 2025

I was pleasantly surprised with my recent service performed on our Jeep Grand Cherokee. Stopped in for my routine maintenance, oil change- tire rotation and 19 point inspection and service was comple More

by todd.d.walls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikko- Service Technician
Jan 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Hi Todd: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 07, 2025

I stopped by for an oil change. It went smoothly and I was out in around an hour. As always, the service team was professional and courteous. More

by JAMES.C.BAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ring
Jan 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, James! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

January 07, 2025

Liberty Automotive is hands down the best auto shop I’ve ever worked with! From the moment I walked in, I was greeted with a warm, friendly smile and a genuine willingness to help. The team is incredibly kn More

by d.markiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Massarelli
Jan 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2025

My car has been undiagnosed for a month now and I’ve spent over $2500 More

by JULIERANCOURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who’s working on it
Jan 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your service visits didn't go as planned, Julie, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

January 06, 2025

It was a good experience. Friendly and helpful, and most of all John kept in touch with me updating me on the progress of the repair, which was most appreciated and added to More

by FRANK5590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Jan 06, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Frank, and we hope to see you again!

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