Liberty Chrysler Dodge Jeep Ram - Service Center

Excellent customer service on my 2006 Tribeca, including the offer of a loaner vehicle while carrying was in the shop. the offer of a loaner vehicle while carrying was in the shop. More

I was kept aware of the progress and even watched the video of them reviewing my car. video of them reviewing my car. More

Service Department is Great. The Service Managers and Mechanics are Great, I wouldn't take my car to any other dealership in the Area. The Service Managers and Mechanics are Great, I wouldn't take my car to any other dealership in the Area. More

The dealership is closest to my house. I bought a jeep wrangler from them in the late 80’s I bought a jeep wrangler from them in the late 80’s More

The process was quick and easy. Pretty self explanatory when doing business with the dealership. Pretty self explanatory when doing business with the dealership. More

I give Liberty a good rating I am definitely satisfied with the work that was completed on my vehicle. with the work that was completed on my vehicle. More

Very disappointed how long it took to get someone to answer my call for service on an early Friday morning - took an hour and a half to finally speak to someone. Then 5 days to complete the service aft answer my call for service on an early Friday morning - took an hour and a half to finally speak to someone. Then 5 days to complete the service after car towed in. More

My vehicle has been in for an electrical problem two separate times: 1. The problem was not fixed. I was told the issue could not be repeated. There were error codes on the car's computer and I pro separate times: 1. The problem was not fixed. I was told the issue could not be repeated. There were error codes on the car's computer and I provided pictures of the warning lights on the instrument cluster. 2. My vehicle was left in their care for over a week each time. I never received a single call with an update. 3. The service personnel did not listen to the description of the problem and could not answer basic questions. 4. When I dropped my vehicle off, it was hand washed with a full tank of gas. It was returned filthy and down nine gallons of premium gas. 5. My vehicle had about 100 miles added to the odometer. I informed the service personnel that the problem occurred when the vehicle started, so there was no reason for my car to leave their property. 6. It is nearly impossible to get a return call. I made multiple calls, left voice messages, and messages directly to the staff requesting a call from the service representative. I finally had to contact the service manager to get a response. 7. Our salesman, Dan Magana, calls or texts every time he notices our vehicles in the service bay. Dan provides immediate attention without even contacting him. He is the reason we've purchased eight new vehicles at Liberty since 2007. All of our service and maintenance is performed at Liberty. More

Everyone was great and I will be back the next time I need service! I am was glad when my service representative explained what service was needed next. need service! I am was glad when my service representative explained what service was needed next. More

Tony over at Service department was very nice and helpful. My experience was Tony was great. Not like previous visits. helpful. My experience was Tony was great. Not like previous visits. More