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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
591 Reviews

591 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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January 19, 2025

Honest and fair assessment of what was needed. Work done in a timely manner. Service people were very clear and polite. More

by janice.clow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Janice, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2025

Service and sales are excellent. Finance is still a game. It's been two week since termination of my old lease and they still have not paid the outstanding balance on it. More

by ckator0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armi Matienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hobday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We will share your comments with Mario, Armi, Zaia, and our team, and we look forward to working with you again.

January 18, 2025

Tony was right there ready to check me in. I waited for service to be completed and was kept informed with the process More

by gdonno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE
Jan 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 18, 2025

Tony was friendly, knowledgeable, proffesional and courteious. He comunicated apprpriately and frequently, icluding posting the video of my car being serviced. He is obviously experienced. More

by edrgolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service -Awesome !!
Jan 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Tony or our team can be of further assistance.

January 18, 2025

Great Guys, Amazing Service and price . . I have purchased 5 Vehicles form Liberty and I will buy my next car from them as well More

by fdave.mcinerney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikko
Jan 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2025

The service is typically always fantastic. It was a bit of a clunky process to get an appointment and I had to make two because I had a warranty on an oil change and tire rotation, but also th More

by michael.loiacano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Michael, Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 18, 2025

Great dealership and customer service! Staff is amazing! Very helpful explaining everything in detail great service More

by MGIARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

January 18, 2025

Tony, the service representative was courteous and professional. My car service was completed in a reasonable time and they kept me informed about what was happening. I liked receiving and viewing the More

by sann318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
Jan 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. Tony and out team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

January 17, 2025

Brian Springgs is the Best! ! He always makes sure my Jeep is taken care of. Love that Guy!!!!! More

by cfredley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept -Brian Spriggs
Jan 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2025

Staff is great. Had to return to fix TPM sensor after purchasing new tires and getting rear brakes serviced. Should have found this and cared for it before we picke More

by BRETTMSCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevice
Jan 16, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you, Brett. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

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