Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
606 Reviews
Call Service Center (847) 362-5099

606 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

Sort by
September 14, 2024

Awesome service! ! They were helpful every step of the way during the time my car was there. More

by GUSMAN911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2024

Long wait time; quoted approximately ~1. 5 hour wait time took 4 hours. Unnecessarily long. More

by kimko32
Recommend Dealer
Yes
Employees Worked With
Tony and Tim were great; the employees doing the work were didn’t prioritize work appropriately.
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 14, 2024

Service personnel were professional, helpful, and courteous. Kept me informed regarding progress on the work. Vehicle was ready when promised. More

by ctrela1143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2024

I appreciate the speed of the service and the excellent communication I felt the service department did an excellent job and the detail department was honest and diligent with their work More

by AGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 14, 2024

I like the use of video to explain work being done to my car and status of tires and brakes More

by mgissing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

September 14, 2024

Great people and a very pleasant car buying experience! Love the service as well; they gave me a great tutorial on tha car. More

by ALEKSANDRA_CHOJECKA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Robbins
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business, Aleksandra, and hope to see you again soon!

September 13, 2024

Brendan Quigley was amazing, followed up with me every day letting me know the process of what was happening. More

by MAYEVANS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Quigley
Report | Print
Sep 13, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, May! We'll pass along your kind words to Brendan. We appreciate your business and look forward to helping you with any questions or future vehicle needs!

September 12, 2024

Everything was done in a timely manner. I was asked before new filters were installed. More

by martyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Report | Print
Sep 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Marty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 12, 2024

Quick turnaround by t expensive part replacement (2weeks after 120k Mike service) Timing was not ideal More

by pkoza611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Report | Print
Sep 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your service experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 12, 2024

an oil change costing $160. 19? credit card use now cost 3% ? battery replacement is now $550.45? i even sked for simple oil change & no rotation. assumed your 72k service would More

by SERGIOFUENTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Sergio, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

1
...
44
45
46
...
61