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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
398 Reviews

398 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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November 15, 2024

Wonderful service. Very efficient and friendly. They have a comfortable wsuting room and thr staff is gresy. More

by SUELUCAS1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair team
Nov 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 15, 2024

L very prompt and courteous service Got me in the loop during an after the service was completed More

by BRUNNERELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John at the service desk was very prompt and informative
Nov 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2024

The car took a lot of work to find the issue. Nico and Jim Gray were great to work with! handled all of the issued More

by ericb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service, nico and jim gray
Nov 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you, Eric. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

November 15, 2024

John Norehad from service department was very nice and professional, he kept me informed all the time about the situation with my car More

by krzysztofb
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Norehad
Nov 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

November 15, 2024

Service was very quick. Justin was very friendly, professional,explained everything to me before and after. Very good experience. Love the coffee,tea, & hot chocolate. More

by SMATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Nov 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

November 14, 2024

The service department was EXCELLENT! I needed tires and they did a great job of replacing all the tires and doing an alignment. The communication from Steve was great. More

by mosey4awhile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2024

Once again, Brian my service advisor, went above and beyond to help me out with a vehicle repair. From coordination with the lease management company to keeping me informed without annoyance, my experi More

by kris.nekvinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian From Service Center
Nov 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you, Kris. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

November 14, 2024

Brian, service writer, was excellent. This Libertyville Jeep dealer is great. And Brian is excellent. More

by muzaktwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, service writer
Nov 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

November 13, 2024

Great service, nice tip with the short video they do. You can see Al the undercarriage of your car. More

by cheteradu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zaia and our team, and we look forward to working with you again.

November 13, 2024

The service department was excellent. Justin Mounce was professional and informative during service on my Outback. Thank You Justin More

by lornajacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Nov 14, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Lorna, Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Justin and our service team were able to help, and we hope to see you again!

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