Liberty Chrysler Dodge Jeep Ram - Service Center
Libertyville, IL
398 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center
I scheduled my appointment for service along with the paint bubbling issue to be looked at. I had a loaner also scheduled since the inspection for paint will take time and i had some important work to ta paint bubbling issue to be looked at. I had a loaner also scheduled since the inspection for paint will take time and i had some important work to take care. But on the day of the appointment when i reached i was told that the person is out and no one is available to look at the issue. So they told me that they cant give me a loaner and i have to wait for the service. So i was stuck the service center till the car was serviced. This caused me to miss my important work. Also there was a nail in one of the tire and they told me that no repair is needed but tye next day the tire lost all the air and i had to take it to a shop to get it repaired. It was so much disorganised. Really dissapointed. More
My sales associate Zaia, was very courteous & helpful. Very pleased with the sales experience this time. This is my 3rd vehicle with Liberty & I always have my cars serviced at Liberty as well. Very pleased with the sales experience this time. This is my 3rd vehicle with Liberty & I always have my cars serviced at Liberty as well. More
Great, fair price service. Timely completion. Brian has been a solid resource to to discuss issues with my 2014 Heep Grand Cherokee Also discussed leasing with Dan Magana Timely completion. Brian has been a solid resource to to discuss issues with my 2014 Heep Grand Cherokee Also discussed leasing with Dan Magana More
I took my jeep in for its 60,000 service and oil change. They told me the recommended options but did not pressure me into paying for expensive services. They didn't try to upsell me on anything. They told me the recommended options but did not pressure me into paying for expensive services. They didn't try to upsell me on anything. More
Brendan and the team at Liberty went above and beyond to get me a car to drive and tackle my shopping list of concerns. He communicated frequently to update me on the status of parts and repairs. I've never get me a car to drive and tackle my shopping list of concerns. He communicated frequently to update me on the status of parts and repairs. I've never had an issue with the service department and will continue to get my vehicle serviced here in the future. A big thank you to them all More
I have been using this dealership for years. It started with buying a car for one of my employees. Throughout the years, this relationship has grown to over 20 plus cars. The reason, the servi It started with buying a car for one of my employees. Throughout the years, this relationship has grown to over 20 plus cars. The reason, the service department and specifically Steve Hemmer the Service Director. He takes care of both my business vehicles, but also every member of my family. He goes above and beyond each and every time. He is the reason why we went from 1 car to 20 plus. The entire staff has taken on his philosophy of taking car of customers, exceeding their expectations, and going above and beyond no matter how simple or difficult the task is. Steve and his crew are the sole reason why my family and my employees come to Liberty. This type of service has been lost throughout the years, but never left how Liberty takes care of their customers. He often refers to his customers as either guest or family. I 100% know he means what he says when he says this. More