Liberty Chrysler Dodge Jeep Ram - Service Center
Libertyville, IL
401 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center
I felt my car was well cared for because of the communication I received from the service adviser and from Franco in the detailing department communication I received from the service adviser and from Franco in the detailing department More
Had another issue a couple days after getting my car serviced. Brendan not only got me in without an appt but had my car back to me the same day. serviced. Brendan not only got me in without an appt but had my car back to me the same day. More
They were knowledgeable and extremely helpful. Dan Magana was great to work with and will use him again in the future. Dan Magana was great to work with and will use him again in the future. More
Outstanding personal attention for our salesman Arturo extreme considerate and well informed . It was an out standing experience extreme considerate and well informed . It was an out standing experience More
Went there for a simple oil change and added on a fuel treatment. Arrived there 30 min prior to opening and was second in line. Finally got word that my truck was complete 2.5 hours later. Found out they treatment. Arrived there 30 min prior to opening and was second in line. Finally got word that my truck was complete 2.5 hours later. Found out they stripped my drain plug, which they did replace, but it was cross threaded on there by the previous tech at the same facility. Sorry, but 2.5 hours is ridiculous for an oil change and an additional procedure that I was told by the service guy, would only take, “about 15-20” minutes. It took me asking what the heck was going on at the 2 hour mark. Also, I asked them to wash the outside of the truck and they decided to not wash the back of the truck. Lastly, after all this the tech didn’t bother to reset the oil change meter in the truck. Again, causing me to go back inside to see if I could get someone to reset it. All in all, poor service experience this past go around. More
Everything done on top and as promised. Car looked good and communication was great as always. Car looked good and communication was great as always. More