Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
401 Reviews
Call Service Center (847) 362-5099

401 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

Sort by
September 17, 2024

Excellent service every time that I take my vehicle they are very nice, I really recommend More

by Amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano urbanio
Report | Print
Sep 17, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Amador, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 16, 2024

I had my car in for check engine service, all was great, and I was very satisfied.. More

by BNASSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Report | Print
Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2024

Libertyville Jeep is easy to deal with from buying my new Jeep to getting my first maintenance service. More

by BOKALDERS1680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2024

The service advisor Bryan was fantastic. He is so helpful, efficient and gets us in and out in a timely manner each and every visit. More

by rmeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2024

My 2024 Forester with a little less than 6,000 miles and owned for about 9 months had a broken front driver side axle and a broken passenger side ball joint, diagnosed over 2 visits. Alex handled the repair More

by LORRIEHARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rios
Report | Print
Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

September 14, 2024

Great service. Tom our service manager was very efficient , knowledgeable and helpful with our service needs. A real plus for Liberty Subaru. More

by SPINNERRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom was my only contact and clerk in service department
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with our team, and don't hesitate to let us know if we can be of further assistance.

September 14, 2024

Service was excellent and will definitely recommend Liberty Subaru service. Justine Mounce did a good job on explaining what’s the status of my car. More

by jaime.jocson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Mounce - Service Dept
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justine met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 14, 2024

Awesome service! ! They were helpful every step of the way during the time my car was there. More

by GUSMAN911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2024

Long wait time; quoted approximately ~1. 5 hour wait time took 4 hours. Unnecessarily long. More

by kimko32
Recommend Dealer
Yes
Employees Worked With
Tony and Tim were great; the employees doing the work were didn’t prioritize work appropriately.
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 14, 2024

Service personnel were professional, helpful, and courteous. Kept me informed regarding progress on the work. Vehicle was ready when promised. More

by ctrela1143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
Report | Print
Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

1
...
22
23
24
...
41