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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
400 Reviews

400 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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September 27, 2024

Was kept informed on the progress of the work. No surprises. Great service. Will be back. More

by garfieldtracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Sep 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Tracy, Thank you for your very kind review. Brendan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

September 27, 2024

Arturo and Mario were excellent and easy to work with! They made the process of getting a new car as easy and non-salesy as possible. More

by ashley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Ashley, Thank you for your business and this review. We're happy to hear Mario, Arturo, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 27, 2024

I am very confident to bring my vehicle here as I know the guys do a great job and I am grateful. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Deb, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 26, 2024

courteous and professional staff make this dealership a pleasure to work with. I would recommend them to anyone. More

by jc
Recommend Dealer
Yes
Employees Worked With
Damian Podgorski
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 26, 2024

Brian my service advisor was Great. He met all my needs and was able to answer all my question More

by BIKERX8766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

September 26, 2024

Always a great experience at Liberty Subaru. Their service department is one of the best. More

by JJECMEN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

Brian was so very helpful! I was in and out so quickly it was a lovey surprise. More

by devaleex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 26, 2024

Always a great experience at Liberty Subaru. Their service department is great. My service advisor was courteous and professional. More

by LORRIEHARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Alex Rios
Sep 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 26, 2024

As usual, Brian did a great job in handling my request for service on my 2022 Jeep Grand Cherokee Summit. Thanks Brian! More

by escutro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs
Sep 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

September 26, 2024

I am losing my faith in my favorite dealership where I have purchased many cars over the years. Regarding my new battery, my experience was favorable, except for a key thing. I was spoken to on arrival b More

by jsmaxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the battery pricing. At Liberty Chrysler Dodge Jeep Ram, we strive to provide quality service and products, and are always looking at other dealerships to ensure we are offering competitive pricing. We want our customers to feel confident in their choices, and your insights are invaluable in helping us improve. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly. We hope to regain your trust and serve you better in the future. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

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