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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
400 Reviews
Call Service Center (847) 362-5099

400 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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October 03, 2024

I paid over 400 dollars for an a/c recharge. Unfortunately there was an issue with the evaporator. There was no discount or reimbursement for the recharge. This was poorly explained the first ti More

by arnie.franks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know...service team
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Oct 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Arnie, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 03, 2024

Brendan Quigley, my service rep. , was very informative and professional. I highly recommend him and Liberty. More

by chrismorozin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Quigley and Steve service manager
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Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Chris, Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. Brendan and appreciate your business and hope to see you again soon!

October 03, 2024

12-mo service on my Subaru. Efficient, friendly customer service. Explained the process and kept me informed. Work was completed quickly. When I picked up my car it was clean an More

by michael.wm.decker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
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Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Michael, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

October 03, 2024

The entire staff was great. I have bought many new vehicles, this being my 1st at Liberty. It was the best experience I have ever had. More

by info@olsoncomfort.com
Recommend Dealer
Yes
Employees Worked With
Ron Robbins, Rich Oconner
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Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! Enjoy your new Liberty! We sincerely value your business and look forward to your next visit.

October 03, 2024

Everyone is nice and professional, but the service took too long. I just need an oil change and it took two hours. More

by Anthony Banks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
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Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing your wait time to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 03, 2024

Friendly helpful experienced people who assist each customer with a 110% work ethic. It’s good to know such a reliable group More

by jean.leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer
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Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

October 02, 2024

As usual the crew at LAC came through. It doesn't get much better than this. More

by KEVINACHOMEDESIGN
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate K.
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Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you Kevin for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 02, 2024

Steve was helpful and explained everything in detail to me. Facility was clean. Everyone was friendly. More

by trose2984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Oct 02, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 02, 2024

The sales people and the service department do everything they can to please the customer. More

by chigo2ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico
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Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Chigo, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing the Liberty Chrysler Dodge Jeep Ram.

October 02, 2024

Very responsive and detailed with descriptions of the work. Handled rental return with ease. Very professional. More

by rodonnell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven see
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Oct 03, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. Steven and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

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