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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
592 Reviews

592 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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December 09, 2024

I love my new Subaru Crosstrek. Joey was a huge help in sorting out the best deal for me! More

by jmhenshaw58
Recommend Dealer
Yes
Employees Worked With
Armi Matienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Torcha
Dec 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear Joey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2024

I was told upon arrival that they oil change and inspection will take 45 minutes. I came back after an hour and a half and had to wait another half hour. My battery was not tested. My car was not wa More

by TJF8867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Dec 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your concerns regarding the service time and the issues with the oil change and inspection at Liberty Chrysler Dodge Jeep Ram. Your feedback about the battery test and the discrepancy with your previous service records is valuable to us. We strive to meet our customers' expectations and would appreciate the opportunity to address your concerns further. Please feel free to contact us directly, so we can work towards a resolution. Thank you again for your feedback. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

December 08, 2024

Very trustworthy! Justen is the best! Always pleasant and polite! I like seeing the videos they have now to keep you updated. More

by Lynette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen Mouce
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Lynette, Thanks for sharing your thoughts about your experience working with Justen here at Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

December 08, 2024

Excellent service. Quick and easy drop off, great loaner provided, and smooth pick up process. Great communication and customer service. More

by Lula08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, cashier Kyra
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Lula, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2024

I have always been well treated at this dealership. My needs are readily addressed. Done. More

by gfahrenbac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2024

Great service. Informative and thorough. Friendly staff. Shuttle service is wonderful. Overall good experience. Thanks More

by annie8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Annie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

December 07, 2024

Justin is always professional, courteous and very helpful. We always have much appreciated his assistance. More

by RPITHAWALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to hear Justin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2024

No problems, prompt service, caring aditude from the staff. Will come again when needed. Thank you More

by SUEBECWYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Sue, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2024

From my call to make appt. thru the service to the exit afterwards, the people were helpful and courteous. What more can I say? Tremendous. More

by hansenc1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with the Sales, Mngmt, nor Internet.
Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

December 06, 2024

One of the best customer service in the area when it comes to purchasing a vehicle. More

by LUISELOPEZ1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Luise, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

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