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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
400 Reviews
Call Service Center (847) 362-5099

400 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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October 10, 2024

They have the best customer service in the service department! They are friendly and pay attention to detail. Love my Subaru! More

by GTUSSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

October 10, 2024

Dropped my vehicle off at 730am Friday, called Monday morning and my car had not been looked at. Plus it took 45mins to actually talk to a service advisor. They did not know when my vehicle would be look More

by t2286
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Oct 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 10, 2024

Liberty has always been there for us. Big problems or small ones you can count on them to get it done right the first time and every time. More

by wolffmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gray
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Oct 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 09, 2024

Dan was fantastic to work with. He provided sound advice and helped put my family in the right car. More

by BRANDONROLEK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Brandon, Thank you for taking the time to share your thoughts on working with Dan and our team. We're glad to hear we delivered such a great experience!

October 09, 2024

All was good fast no problems so far people where friendly and help full. Always a good expereance More

by rvarhal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dusek
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2024

I love this dealership. Everyone is so friendly nice and attentive. Service is great. I switched buying my jeeps from Fields to Liberty because of the service More

by karenkafkis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Karen, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

October 09, 2024

They were polite and very professional in attending to our needs. Able to replaced the tire on time. Very efficient. More

by EHULLANA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 09, 2024

Professional, courteous service with detailed overview of work completed every step of the way. Top shelf service overall. More

by JEFF HOFSTETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gaetano
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Oct 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks, Jeff, for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 08, 2024

Mike Goch was excellent in his explanation of the 2024 Subaru Crosstrek. I have had an excellent experience with folks there so far. More

by MFORLOW
Recommend Dealer
Yes
Employees Worked With
Mike Goch
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Oct 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

October 07, 2024

Nikko is very good. Easy to deal with. Called me with issues. Work done timely. More

by rdsmales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko
Report | Print
Oct 08, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nikko and our team, and we look forward to working with you again.

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