Liberty Chrysler Dodge Jeep Ram - Service Center
Libertyville, IL
399 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center
I was impressed with the video of my oil change. It was a great idea It was a great idea More
Very responsive and great customer service. Zaia even stayed lated to make sure everything was good. Zaia even stayed lated to make sure everything was good. More
We made an appointment 2 weeks ago. When we brought our Jeep into the dealership, was told that they will look at it within the next 2 - 3 days. Why make an appointment if they do When we brought our Jeep into the dealership, was told that they will look at it within the next 2 - 3 days. Why make an appointment if they don’t look at the Jeep when scheduled. Said that they would look at vehicles that were brought in earlier in the week and would look at ours when available. Terrible experience. When you make a dinner reservation, is it ok to sit in the front door area for 4 hours, only to be told, sorry the kitchen is closed. Come back in 2 days, then maybe we can fit you in. Sucks More
Justin took very good care of me and got my issue fixed quickly. I appreciated access to a loaner so that I can get to work and home while my car was being repaired. quickly. I appreciated access to a loaner so that I can get to work and home while my car was being repaired. More
Great service. The seller Hector always provided excellent service. Great job from his manager for the company. Shell Park City. Antonio The seller Hector always provided excellent service. Great job from his manager for the company. Shell Park City. Antonio More
Have had my car serviced here. They are great. Fixed all issues with my vehicle in a timely manner. Great communication and they are honest. Highly recommend. They are great. Fixed all issues with my vehicle in a timely manner. Great communication and they are honest. Highly recommend. More
Staff are very friendly and catering. I appreciate that they have me a loaner when I found out my car needed to be there all day. I’m not too happy about paying 1400 for a new seat frame I appreciate that they have me a loaner when I found out my car needed to be there all day. I’m not too happy about paying 1400 for a new seat frame when the only issue was related to the seat position being moved up or down. More
Not good they did not do the defroster on my jeep and couldn’t give me a loaner couldn’t give me a loaner More
Bought a new 2024 Subaru Forster Wilderness for my college freshman daughter. The car speaks for itself, she loves it. What stands out beyond the car is the customer care, the attention to her and pat college freshman daughter. The car speaks for itself, she loves it. What stands out beyond the car is the customer care, the attention to her and patience as she landed on this being her car. As far as I was concerned, my daughter was the customer. The Liberty team never lost sight of the importance of making her feel welcome, comfortable, never dismissed, demeaned, or ran over her questions or concerns, whether they were technical, features, accessories, etc. When it came down to yes/no on the car and pricing, they didn't shift the focus entirely to me as the person paying. They took the time to invest in a personal relationship with the future driver of the car and repeatedly reinforced that she has their cell numbers and not to be shy about calling. Kudos to Christian, Mike, Dan, Mario for bringing someone new into the world of Subaru passion, I'm grateful for her experience. ~Jeffrey More