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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
587 Reviews

587 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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February 08, 2025

Steve Fee is the reason I go to this dealership. Give him a visit and you will be pleased More

by mmekaelian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dusek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad the best tech
February 08, 2025

Great service department. Brian is #1, always helpful and takes the time to understand what the problem is. More

by tfacchini1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Great service department Service Writer was a pleasure to be deal With an fast service More

by Ernie l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department, Ernie! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 07, 2025

They did good job and take care of problem They always give options and good suggestions. Keep up good work More

by vvorokh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Norehad
Feb 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We appreciate your kind words about the team at Liberty Chrysler Dodge Jeep Ram and are glad to hear that we were able to take care of your problem. It’s our goal to provide options and good suggestions to our customers. We hope to see you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 06, 2025

Very pleasant experience. I was treated exceptionally well. Everything was explained to me. and I was informed what I needed to do on the car on the next oil change. More

by JOAN_SPFLD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mounce, Just
Feb 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Joan! I'm thrilled to hear that you had a pleasant experience at Liberty Chrysler Dodge Jeep Ram and felt well-informed about your vehicle's needs. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you next time! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 05, 2025

Justin was excellent at communicating the progress as well as managing expectations. He certainly “undersold, and over delivered.” He has earned my trust and gained my business as a regular moving forwar More

by DMACIAS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept: Justin
Feb 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

February 05, 2025

Never got second page of receipt fromv 30 month maintenance . Still eating, but not teceived by mail yet More

by BETISAND
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armi Matienzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you bringing this issue with your receipt to our attention. Please feel free to contact us at Liberty Chrysler Dodge Jeep Ram so we can assist you further in resolving this issue. Your satisfaction is important to us, and we want to ensure you have all the necessary documentation. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 03, 2025

Service was great and employees are very friendly and professional thanks for your help Susan M More

by Susan’s Laramie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki and Gaetano
Feb 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Susan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nikki and Gaetano met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

February 03, 2025

Dealership provided excellent service and gives the customer the confidence that their vehicle is dependable, reliable, and safe. More

by LIZA.MENDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Liza, Thank you for taking the time to share your thoughts on working with Dan and our team. We're glad to hear we delivered such a great experience!

February 03, 2025

Service consultant covered everything very well. Great video of the inspection. Really like that. Everything done on time/early. Appreciate the great service. Thank you! More

by mmoore4817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant, David
Feb 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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