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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
736 Reviews
Call Service Center (847) 362-5099

736 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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July 16, 2025

The arrival and receipt of the car went quickly and Matthew was very pleasant. Wating room was clean. More

by MVCBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jul 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! I'm glad to hear that the arrival and receipt of your car went quickly and that Matthew provided you with a pleasant experience. We take pride in maintaining a clean waiting room for our customers at Liberty Chrysler Dodge Jeep Ram. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 14, 2025

I was misled about how long the service was going to take. It took significantly longer than promised, and no one let me know what was going on. Also, I was shocked to see in the paperwork (after I g More

by MARIAVPFISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Goodson
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Jul 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Maria. We understand your concerns regarding the length of service and the lack of communication about the recommended service for your vehicle. We appreciate your feedback, as it helps us improve our services at Liberty Chrysler Dodge Jeep Ram. Please feel free to reach out to us directly so we can discuss your concerns further. Your satisfaction is important to us, and we look forward to assisting you. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 14, 2025

Good explanation of work being done and needed in the future. Thoughtful personnel and kept me informed More

by Ral902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Jul 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We greatly appreciate your kind words about the thoughtful personnel at Liberty Chrysler Dodge Jeep Ram. We’re glad to hear you felt informed about the work being done and what’s needed in the future. We look forward to seeing you again and providing you with excellent service! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 13, 2025

Service department was very good, as always. Brian made sure everything was taken care of. Much appreciated. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Bob! We appreciate your kind words about our service department and are glad to hear that Brian took great care of you. At Liberty Chrysler Dodge Jeep Ram, we strive to provide the best experience for our customers. We look forward to serving you again next time! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 12, 2025

Great response time. Clear communication. An excellent experience. I would highly recommend this dealer to anyone. More

by ilevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Dusek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Massarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Gentry
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Jul 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience at Liberty Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 12, 2025

Always a pleasant experience bringing my car into Liberty to have service done. Steve was very nice. More

by idigrock
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're delighted to hear that you always have a pleasant experience when you bring your car in for service at Liberty Chrysler Dodge Jeep Ram. It’s great to know that Steve provided you with excellent service. We appreciate your kind words and look forward to seeing you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 11, 2025

Service loaner was nice while vehicle was being serviced. uConnect system was not updated/fixed properly upon return of vehicle so it had to be brought back to the dealership. For the inconvenience of that, More

by dfrancis17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the uConnect system and understand the inconvenience it caused. We are glad to hear that our team was able to deliver a loaner vehicle to your home and top off the gas tank for you. Your satisfaction is important to us, and we aim to provide quality service at Liberty Chrysler Dodge Jeep Ram. If you have any further concerns or need assistance, please feel free to reach out. We look forward to serving you better in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 11, 2025

The service was great and they took care of my repair. Brian made sure that it was taken care of in a timely manner. More

by CRASTRELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian from the service department.
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Jul 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service at Liberty Chrysler Dodge Jeep Ram. We're glad Brian ensured your repair was handled promptly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 07, 2025

Liberty Auto Dealership is a great business. They are efficient, friendly, and give great service. My car always comes back clean. Justin is a great service advisor. More

by KING206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience at Liberty Chrysler Dodge Jeep Ram. It's great to know that our team, especially Justin, made your visit efficient and enjoyable. We look forward to seeing you again soon and appreciate you sharing your experience! Sincerely, The Team at Liberty Chrysler Dodge Jeep Ram

July 06, 2025

I thought I had reviewed. it was a good experience! The man that helped me at service was excellent. I had reviewed the service before and gave his name then. More

by CHEFDALE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jul 06, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience! We're thrilled to hear you had a great visit and that our service team provided excellent assistance. We truly appreciate your feedback and look forward to welcoming you back to Liberty Chrysler Dodge Jeep Ram in the future! Sincerely, The Team at Liberty Chrysler Dodge Jeep Ram

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