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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
577 Reviews
Call Service Center (847) 362-5099

577 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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February 01, 2025

A little expensive and more than I would like to pay for an oil change, but I love all the extras that come along with it. The staff is friendly and accommodating, and the car washes extra nice! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in automotive
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February 01, 2025

I took my truck for a recall and oil change and David was very nice More

by jdalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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February 01, 2025

Our car has been nothing but issues since we’ve brought it home. I would return it if we could. More

by REUTERJ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some Mexican finance guy. Sleazeball. Absolute bottom of the barrel garbage.
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January 30, 2025

I have been a customer for over 20 years and have always experienced fantastic service. More

by guy10
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hobday
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 30, 2025

Discussed the problems thoroughly before the repair and worked through the warranty process in a timely manner. More

by LRobieson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 31, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! I'm glad to hear that we could discuss the issues thoroughly and assist you with the warranty process at Liberty Chrysler Dodge Jeep Ram. We strive to provide timely and effective service to our customers. We appreciate your feedback and look forward to helping you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

January 30, 2025

Good customer service. Price comparable to local automotive service. Car wash broken. Very disappointed. I was looking forward to getting the salt off of my car along w More

by BLT1190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 31, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

January 29, 2025

Excellent customer service, we were very grateful that our car was able to be repaired so quickly! More

by jmorettini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in the Service Department
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Jan 29, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

January 29, 2025

Everyone is very accommodating & helpful with all questions I asked. Would highly recommend to anyone I know seeking service on their car More

by OCON118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

January 29, 2025

Tony Has renewed my faith in the service dept. He was very empathetic and professional and listened to my explanation of my car’ issues. More

by HVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony R
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Jan 29, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

January 29, 2025

Although I don't really enjoy the experience of buying a car, my experience here was quite good. I appreciated that there wasn't a hard sell, and everyone seemed pretty chill. It took a lot longer than I ha More

by DRMRY5
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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