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Liberty Chrysler Dodge Jeep Ram
Libertyville, IL
1,147 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,147 reviews
January 30, 2020
My Sales Guy My family and I have bought our last three automobiles from Dan Magana. He has really gone the distance to make sure our experience is always good. Wh My family and I have bought our last three automobiles from Dan Magana. He has really gone the distance to make sure our experience is always good. When ever an issue has come up he does his best to help get a resolution. I will buy cars from Dan at Liberty as long as I am buying. More
by kimmenheer
Employees Worked With
January 19, 2020
Great people and awesome service. Will Highly Recommend. Let me start by saying Nathan Winoker is a keeper. Last week Monday I traded in a 2017 Cherokee Trail hawk (leased) jeep and got a new 2020 Jeep. I w Let me start by saying Nathan Winoker is a keeper. Last week Monday I traded in a 2017 Cherokee Trail hawk (leased) jeep and got a new 2020 Jeep. I worked with Nathan, he was NOT pushy at all, he worked with me to get me a deal of my choice and it seems that his manager was really helpful too tho his manager did not worked with like directly but i could tell that he was very helpful too, I had great experience again as I been going there since last 15 years and I will highly recommend them. I also want to thank their finance manager for making my recent visit a pleasant one. Thank You all More
by Sohail
Employees Worked With
Nathan Winoker
December 12, 2019
Dan Managa and Liberty Auto City I went to purchase a vehicle a little over a month ago with Dan Magana. He is truly an exceptional human and salesman. Dan truly cares to accommodate I went to purchase a vehicle a little over a month ago with Dan Magana. He is truly an exceptional human and salesman. Dan truly cares to accommodate your needs being mindful of your budget. This purchase compared to my first car purchase was smooth and easy (we all know buying a car takes forever and ever). However, Dan made it seem like a piece of cake, he truly goes above and beyond to provide the best customer experience. I could not be any happier and I do recommend him to anyone in the market trying to purchase a car. P.S. forgot to mention he followed up with me a few weeks later to find out how my car is doing and if I am satisfied with the purchase. Definitely a 10/10 service. More
by Veronica
Employees Worked With
September 13, 2019
Liars, Incompetent, Or Lazy?? Staff is not knowledgeable about the vehicles and will LIE to customers to "prove" their point. Simple knowledge of parts and accessories available t Staff is not knowledgeable about the vehicles and will LIE to customers to "prove" their point. Simple knowledge of parts and accessories available to current models is not difficult but this dealership/staff relies on overconfidence and lies. More
by Art
Employees Worked With
Luke Waldschmidt
September 07, 2019
Stay away from the place. I have had my truck recently serviced, engine work, recall work, full detail & body work done. NEVER AGAIN WILL I GO THERE. Too long of a story. This I have had my truck recently serviced, engine work, recall work, full detail & body work done. NEVER AGAIN WILL I GO THERE. Too long of a story. This is the 3rd time detail work was not done completely or DONE at all? Then when I picked up my truck, it's the 2ND TIME they DENTED my truck and didn’t own up to it. Instead, the service Mgr, 'Steve" asked me what happened? They tried to hide it! Mgr of the body shop, 'Jeff' (?) was rude but then they fessed up and said someone at the dealership did damage my truck door and slopped paint on it to 'save me money'?? After I was already shelling out $1800 for body work & $250 on full detail, they slop a brush of paint on the 4x2 in gouge, on my passenger door, wax over it and want to save me $$?? I have NO FAITH in the engine warranty work that was done to my RAM engine if this is the attitude and demeanor the have. After the absurdity of dealing with this dealership for the past 5 yrs after a purchase of a Jeep, servicing my RAM 2500 and two other trucks, As Steve used to call all my trucks, 'the fleet', as i took them in regularly, this is how they treat customers? As for the 4-5 star web reviews, I believe they have had staff go on all these websites and write reviews to boost their star rating. Don’t fall for it. I offer the owner of the dealership to call me ANYTIME to discuss this with them! So far, I have been ignored!!! More
by HAldridge
Employees Worked With
Mgr of Service, Steve & Jeff
August 09, 2019
Non-responsive. Misleading pricing. Lack of follow through. Disappointing experience with the Dodge side of Liberty. Definitely subpar when compared to their Subaru side of things. Lack of follow through. Disappointing experience with the Dodge side of Liberty. Definitely subpar when compared to their Subaru side of things. More
by PaulT
Employees Worked With
August 07, 2019
Great dealership to do business with! Liberty Auto City is a great dealership to do business with. Weather it's sales or service for your vehicle, you can't go wrong here!!! Liberty Auto City is a great dealership to do business with. Weather it's sales or service for your vehicle, you can't go wrong here!!! More
by jpepsnik
June 17, 2019
Dan Magana was GREAT! Dan Magana was great to work with and made the car buying experience quick and painless. What I appreciated the most was how much time he took explain Dan Magana was great to work with and made the car buying experience quick and painless. What I appreciated the most was how much time he took explaining the car features and making sure everything was set up correctly before I drove off the lot. Would definitely work with him again. Thanks again Dan! More
by KSmith
Employees Worked With
June 17, 2019
CHRIS ACKER IS AWESOME! In the past 30 days my family has purchased two Jeeps from Chris Acker at Liberty Auto City and my son my need one now too! Get ready Chris. Chris In the past 30 days my family has purchased two Jeeps from Chris Acker at Liberty Auto City and my son my need one now too! Get ready Chris. Chris Acker is a real pro and what he promised he delivered and his after the sale follow-up is great. Nels Benson Wilmette, Il More
by NELS BENSON
Employees Worked With
Chris Acker
June 12, 2019
Service department Great people doing a great job with service in a comfortable waiting room. Service was done right and they checked that the work was still under war Great people doing a great job with service in a comfortable waiting room. Service was done right and they checked that the work was still under warranty. More
by Joe Mazza
Employees Worked With
Chris Acker, Dan Szumal, Craig Huber, Howard Gleason
