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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.8
1,209 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 1,209 reviews

October 15, 2024

Very kind and patient and was able to work with us grateful that they have given us a chance More

by Mrsb3113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Dan or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 15, 2024

Very responsive and helpful throughout the process. Zaia stayed after closing to help transfer items from my old car to my new car and made sure I knew how to use all the new features. More

by BILLCDEWAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Zaia can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 14, 2024

This dealership operates with deceptive practices. They have sign things prior to getting the whole scope of the deal. ( We owe you form). I didn't find out that car I was purchasing only had one key More

by SIRRAH5933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie was no help after the sale!!!
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Oct 14, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

October 14, 2024

I was very pleased with my experience. Polite employees, who worked hard to find the proper vehicle and cost to suit my needs. More

by bill.greco2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (new sales manager)
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Oct 14, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Bill, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

October 14, 2024

Excellent Customer Service. Very informative with information on my automobile. Professional staff and I am happy with the service. More

by simonle2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 14, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

October 14, 2024

Quick, easy, simple, efficient. Tony made the servicing go well! I’ll be back again when I need service done on my Ram. More

by xdan529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 14, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 13, 2024

Quick thorough and professional. Bought several cars from the dealership and we continue to come back for the professionalism. More

by starchar70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept and cashier
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Oct 14, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 12, 2024

Great experience. Highly recommend this dealership. Chris Mitchell is an excellent, friendly and knowledgeable sales associate. More

by Joliescalise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Chris and all of us at Liberty Chrysler Dodge Jeep Ram are glad to have you as a customer.

October 12, 2024

TPMS alarmed after time rotation for low air. Dealer said drive around. Didn't help. Took back to dealer but told would have to wait in line for someone to look at it then it would take at least More

by BILLD3B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian.
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Oct 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 12, 2024

Good service. The dealer keeps you in informated on what is going on with your vehicle. Very happy with the service. More

by br2718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Grey
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Oct 13, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. Jim and our team appreciate your business and hope to see you again soon!

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