Liberty Chrysler Dodge Jeep Ram

My vehicle has been in for an electrical problem two separate times: 1. The problem was not fixed. I was told the issue could not be repeated. There were error codes on the car's computer and I pro separate times: 1. The problem was not fixed. I was told the issue could not be repeated. There were error codes on the car's computer and I provided pictures of the warning lights on the instrument cluster. 2. My vehicle was left in their care for over a week each time. I never received a single call with an update. 3. The service personnel did not listen to the description of the problem and could not answer basic questions. 4. When I dropped my vehicle off, it was hand washed with a full tank of gas. It was returned filthy and down nine gallons of premium gas. 5. My vehicle had about 100 miles added to the odometer. I informed the service personnel that the problem occurred when the vehicle started, so there was no reason for my car to leave their property. 6. It is nearly impossible to get a return call. I made multiple calls, left voice messages, and messages directly to the staff requesting a call from the service representative. I finally had to contact the service manager to get a response. 7. Our salesman, Dan Magana, calls or texts every time he notices our vehicles in the service bay. Dan provides immediate attention without even contacting him. He is the reason we've purchased eight new vehicles at Liberty since 2007. All of our service and maintenance is performed at Liberty. More

Everyone was great and I will be back the next time I need service! I am was glad when my service representative explained what service was needed next. need service! I am was glad when my service representative explained what service was needed next. More

Tony over at Service department was very nice and helpful. My experience was Tony was great. Not like previous visits. helpful. My experience was Tony was great. Not like previous visits. More

Steve, Jerry, and Nate were all incredibly helpful! !! Left a very happy customer thanks to them :) !! Left a very happy customer thanks to them :) More

Smooth check in and efficient service from Tony. He explained the options and the prices clearly. He explained the options and the prices clearly. More

Prompt and excellent service. All of the service department staff are customer centered and provided an excellent experience. All of the service department staff are customer centered and provided an excellent experience. More

They did a fine job. There were no problems with the visit at all. Thanks There were no problems with the visit at all. Thanks More

My experience was great as always. Great service and staff. Brian and Steve in the service department are great to work with. Great service and staff. Brian and Steve in the service department are great to work with. More

Super friendly staff and very welcoming. Answered all our questions and let us see everyone we wanted. Answered all our questions and let us see everyone we wanted. More

In all my years I’ve never been treated better. Thanks Mr. Al Friello for you made me feel like family. Thanks Mr. Al Friello for you made me feel like family. More