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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.8
621 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 621 reviews

September 14, 2024

I appreciate the speed of the service and the excellent communication I felt the service department did an excellent job and the detail department was honest and diligent with their work More

by AGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 14, 2024

Service was excellent and will definitely recommend Liberty Subaru service. Justine Mounce did a good job on explaining what’s the status of my car. More

by jaime.jocson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Mounce - Service Dept
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justine met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 14, 2024

Service personnel were professional, helpful, and courteous. Kept me informed regarding progress on the work. Vehicle was ready when promised. More

by ctrela1143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2024

Great service. Tom our service manager was very efficient , knowledgeable and helpful with our service needs. A real plus for Liberty Subaru. More

by SPINNERRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom was my only contact and clerk in service department
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with our team, and don't hesitate to let us know if we can be of further assistance.

September 13, 2024

Dan Magana was great helping me get my new Jeep Compass! The entire staff was extremely friendly and helpful. More

by joriglotzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Dan and our team were able to help, and we hope to see you again!

September 13, 2024

Brendan Quigley was amazing, followed up with me every day letting me know the process of what was happening. More

by MAYEVANS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Quigley
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Sep 13, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, May! We'll pass along your kind words to Brendan. We appreciate your business and look forward to helping you with any questions or future vehicle needs!

September 12, 2024

Quick turnaround by t expensive part replacement (2weeks after 120k Mike service) Timing was not ideal More

by pkoza611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
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Sep 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your service experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 12, 2024

Everything was done in a timely manner. I was asked before new filters were installed. More

by martyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
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Sep 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Marty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 12, 2024

an oil change costing $160. 19? credit card use now cost 3% ? battery replacement is now $550.45? i even sked for simple oil change & no rotation. assumed your 72k service would More

by SERGIOFUENTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Sergio, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 11, 2024

Everything done perfectly and before promised time , very friendly and professional people who were taking care about my car, thanks More

by MADAMEORCHID7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
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Sep 11, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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