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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.8
621 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 621 reviews

September 17, 2024

Excellent service every time that I take my vehicle they are very nice, I really recommend More

by Amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano urbanio
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Sep 17, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Amador, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 16, 2024

I had my car in for check engine service, all was great, and I was very satisfied.. More

by BNASSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
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Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2024

could not have had a better experience, it felt as though Chris was a family member eager to help us solve our unique situation. More

by SMITTYANDDONNA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2024

The service advisor Bryan was fantastic. He is so helpful, efficient and gets us in and out in a timely manner each and every visit. More

by rmeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2024

My 2024 Forester with a little less than 6,000 miles and owned for about 9 months had a broken front driver side axle and a broken passenger side ball joint, diagnosed over 2 visits. Alex handled the repair More

by LORRIEHARDER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rios
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Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

September 15, 2024

Libertyville Jeep is easy to deal with from buying my new Jeep to getting my first maintenance service. More

by BOKALDERS1680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2024

Long wait time; quoted approximately ~1. 5 hour wait time took 4 hours. Unnecessarily long. More

by kimko32
Recommend Dealer
Yes
Employees Worked With
Tony and Tim were great; the employees doing the work were didn’t prioritize work appropriately.
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 14, 2024

Awesome service! ! They were helpful every step of the way during the time my car was there. More

by GUSMAN911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2024

Great people and a very pleasant car buying experience! Love the service as well; they gave me a great tutorial on tha car. More

by ALEKSANDRA_CHOJECKA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Robbins
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business, Aleksandra, and hope to see you again soon!

September 14, 2024

I like the use of video to explain work being done to my car and status of tires and brakes More

by mgissing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

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