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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.8
1,172 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 1,172 reviews

March 20, 2025

Well went in for recall. And told rep about antifreeze smell in truck when heat is on. Said no leak but continue to have smell and windsheild fogs up . Bummer such new truck More

by johnnied10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We're sorry to hear you didn't have a fully satisfying experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 19, 2025

I’ve called there three times since I bought this vechile for a quick question and not once have i received a return call🤔 More

by DMOLENSTRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zaia Kostantine
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback. I understand your frustration regarding the lack of communication after your recent purchase. At Liberty Chrysler Dodge Jeep Ram, we value our customers and strive to provide excellent service. Please reach out to us directly at the dealership, and we would be more than happy to assist you with your questions. Your satisfaction is important to us. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 17, 2025

I normally have good service at this location, but not this time. It wasn’t a professional atmosphere at all. More

by HALEY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
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Mar 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Haley, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

March 17, 2025

Service was great! Justin Mounce is the BEST! Justin treats all his customers with respect and professionalism. thank you again! More

by GCSTEFANOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
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Mar 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. Justin and our team appreciate your business and hope to see you again soon!

March 17, 2025

Great service . Faster than expected. Great service rep, very responsive . Will return to this dealership More

by eviebennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve is service dept
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Mar 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Evie, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 17, 2025

Liberty Auto City’s service on all of our Jeeps has been consistently top-notch. One of the many reasons we are loyal to this dealership. More

by BTS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently receive top-notch service for your Jeeps at Liberty Chrysler Dodge Jeep Ram. Your loyalty means a lot to us, and we look forward to continuing to provide you with exceptional service in the future. We appreciate your support! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 16, 2025

Nate and Greenlee are true professionals! ! Great place for sales and service! If your looking for a great experience Liberty CDJR is the place for you? More

by FRANKTCARS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2025

We were pleased with the service we received at Liberty Subaru. Angel our service advisor was very pleasant. The car was ready at the estimated time. We had a slight issue with the bill but the manager res More

by MARGIEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jasso
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Mar 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Margie! We're thrilled to hear that you had such a positive experience at Liberty Chrysler Dodge Jeep Ram. It's great to know that Angel provided excellent service and that our manager was able to resolve the billing issue for you. We appreciate your kind words about Charles and your recommendation to friends. We look forward to seeing you again for your next visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 15, 2025

The sales person was unprofessional. Having problems with car after 2 weeks. Slow title process. Managers were good. More

by dhagman10
Recommend Dealer
No
Employees Worked With
Ron, James and Peter were helpful.
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Mar 18, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

March 14, 2025

Brad, my mechanic, and Brian, my service advisor, are the best. ALways helpful and very professional. More

by hooknem109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs, Brad Wetter
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Mar 14, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Brad and Brian provided you with excellent service at Liberty Chrysler Dodge Jeep Ram. Their dedication to professionalism and helpfulness is truly valued. We look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

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