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Liberty Chrysler Dodge Jeep Ram
Libertyville, IL
623 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 623 reviews
Verified Customer
August 02, 2024
Liberty auto makes buying a car fun, simple with great financing in support!! Mario is the best. Dan in finance makes it so easy! financing in support!! Mario is the best. Dan in finance makes it so easy! More
by The Millers
August 01, 2024
The experience was pleasant from sales and service. Even the trade in experience is what was expected. Even the trade in experience is what was expected. More
by NICKMALOBABICH
Employees Worked With
August 01, 2024
20 years since I bought a new vehicle. Sales agent was very patient with me during the process of looking at multiple makes and models of cars and coming back repeatedly to test drive and Sales agent was very patient with me during the process of looking at multiple makes and models of cars and coming back repeatedly to test drive and finally decide what features I wanted in my new Jeep. Locating the one I wanted was a challenge, but he eventually found one that he was able to get for me. Couldn't be happier. More
by JILLCHARLETTA
Employees Worked With
August 01, 2024
chris is the best. Great easy process Simple I wish every other dealer was like this Great easy process Simple I wish every other dealer was like this More
by CAGREENLEE19
Employees Worked With
July 31, 2024
Ability to easily communicate with service is sorely lacking. Customers are apparently only allowed to communicate with their assigned service advisor. They do not answer their phones. My voicemail has lacking. Customers are apparently only allowed to communicate with their assigned service advisor. They do not answer their phones. My voicemail has a delay of several hours to a day or so. The text feature is OK but it is unclear who is texting. I never got any proactive info on my car as far as when or whether it was seen (since I came in without an appointment when it was stalling out and urgently needed help with “service transmission immediately” lights flashing), what was the diagnosis, what was the status and when it might be ready. Additionally, I am entitled a loaner car with my extended warrantee but without an appointment, none was available for three weeks and it was never communicated that I was even in the queue until I called a day or so later to ask about it. Only when I called and left messages and/or texts did I get responses. I also asked for all the fault codes and only ever got one page vs all the pages, despite several requests. In the end, it does appear to have been fixed so I appreciate that. If I could get a loaner at a closer dealer, I would go there. More
by mef9864
Employees Worked With
Nikko
July 29, 2024
Exceptional experience and unmatched customer service! Would recommend to anyone. They treat you like family and make the entire car buying process enjoyable from start to finish. They are attentive to yo Would recommend to anyone. They treat you like family and make the entire car buying process enjoyable from start to finish. They are attentive to your needs, respectful of your time and genuinely care that you are satisfied. More
by TIFFANYRAE223
