Liberty Chrysler Dodge Jeep Ram

Easy going no pushy sales techniques or hidden fees It was a painless experience. I like buying new cars but normally hate the buying experience. This was not the case. It was easy going and over with i It was a painless experience. I like buying new cars but normally hate the buying experience. This was not the case. It was easy going and over with in 3 hours. More

Easy experience I called this dealership to buy a Jeep. Salesman Jeremiah answered all my questions. Got tired of the run around from Antioch dealer. It was an easy b I called this dealership to buy a Jeep. Salesman Jeremiah answered all my questions. Got tired of the run around from Antioch dealer. It was an easy buy no real hassle. More

Beware Frank! This is not the first bad review about Frank and I wish we would’ve known that before having to deal with him! I will stick to bullet points because t This is not the first bad review about Frank and I wish we would’ve known that before having to deal with him! I will stick to bullet points because the whole story would take a while! -We find the car online and contact the dealership to come see it -First problem he tries to charge us an extra $2,000 for the certification because the car is certified….the car is listed online as certified, nowhere does it state the certification is extra and no other dealership has ever tried to charge extra for that…that mysteriously gets taken off after we point all of that out -We tell Frank the Credit Union that we want the loan throughTWICE and he writes it down -He tells us Credit Unions take longer to come back with the paperwork so we end up having to leave since we have prior plans -He calls us on our way home and tells us all of the information and we go back and forth and finally settle on a price and say we will be back after the weekend -We sit down to do the financing with the finance department and they have decided to give us our loan through Bank of the Internet…….Frank never once told us that he was not going through the Credit Union that we asked for, wrote down, and claimed we were waiting for paperwork from -Frank claims that he is not in the financing department so he does not know how all of that works as he is trying to explain it to us. -Frank claimed the car was being detailed all day Monday…it was not!! There was still a pop spill residue on the interior, the interior has obviously not been touched!! -We leave our iPass, house key, and garage door opener in the car by mistake and contact multiple people at the dealership who all claim they will look into it….a week later mysteriously they cannot find anything anywhere…. -We had to refinance through our Credit Union and got 1.5% lower in interest rate So go somewhere else to buy your car if you don’t want the headache that you are guaranteed to get by dealing with this place!!! Especially Frank!!! More

The Process Not your typical dealership. Walked onto the lot and was allowed to walk freely and browse the cars. Very enjoyable experience allowing me to proces Not your typical dealership. Walked onto the lot and was allowed to walk freely and browse the cars. Very enjoyable experience allowing me to process information and seek cars of interest without having someone constantly over my shoulder reading from the car information posted in the window. This is always something I can do myself so it was nice to have the piece and quiet of walking around and investigating myself. My wife and I ended up buying two cars mainly because of the experiences we were allowed to have walking the lot and then engaging in conversations with staff. More

Fantastic service Chris was great ! He helped us with everything we needed . We must have test drive 4 vehicles . Prompt, friendly and comfortable environment! Thank yo Chris was great ! He helped us with everything we needed . We must have test drive 4 vehicles . Prompt, friendly and comfortable environment! Thank you Chris More

Knowledgeable and easy to work with Our experience with John couldn't have been better. He let us walk around to check out our options as we pleased without being pushy Our experience with John couldn't have been better. He let us walk around to check out our options as we pleased without being pushy More

Best buying experience I've ever had Had an awesome experience at Liberty Auto city. Went in to see a Minivan close to closing time on a Friday night, and they were willing to hold the ve Had an awesome experience at Liberty Auto city. Went in to see a Minivan close to closing time on a Friday night, and they were willing to hold the vehicle till the next day without a deposit so that we could take our time with the purchasing process and not feel the pressure of rushing through a deal late at night. When we returned J.T. the manager had placed a SOLD sign on it to assure that it was not sold before we returned. The actual buying process was very easy and low pressure. Ron did a great job of being informative and moving the process along. J.T. was amazing and bent over backwards to make this deal happen. I felt that he truly LISTENED to my wife and I and he genuinely understood what we needed as a family. He treated us like human beings rather than dollar signs. For a family of 5 on a single teachers income he did whatever it took to make us happy and fit our budget.....We got a great family van, at a great price, from a great place, by an awesome group of guys. I would buy another car from Liberty Auto City ANYTIME!!!!!! They have a new loyal customer. More

Love my new Jeep Wrangler! Chris Acker was the key for me ultimately deciding to purchase my Jeep Wrangler. He is very knowledgeable and helpful! He will do what the customer wa Chris Acker was the key for me ultimately deciding to purchase my Jeep Wrangler. He is very knowledgeable and helpful! He will do what the customer wants to achieve the look they are wanting to attain. I feel very confident in going back to Chris for future car purchases/leases. Very easy, painless transaction!! Thank you! D.L More

Great Experience I was looking for a used Toyota Corolla for my daughter and son in law. They had a 2016 in the price range I was looking for. I gave them a monthly I was looking for a used Toyota Corolla for my daughter and son in law. They had a 2016 in the price range I was looking for. I gave them a monthly payment maximum and a 48 month loan limit. They adjusted the price a little and got me to within $10 of what I wanted. No haggling and no running back and forth between the salesman and manager. In the contract area there was no high pressure for additional items. More

Great salesman This is my fourth purchase from Liberty and I can honestly say that John Gorzelnik made my day with the deal he was able to help me with. He was low This is my fourth purchase from Liberty and I can honestly say that John Gorzelnik made my day with the deal he was able to help me with. He was low pressure and sincere in his effort to make the trade-in and sale happen. The entire team made me feel they wanted the best for me and I value the fact that I made the decision and know it was best for me. John is a great person and I know I would not have traded in my cars if it was not for his insight. More