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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

4.8
1,198 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 1,198 reviews

April 16, 2025

Initial service planning was great, but once vehicle was scheduled and delivered, it took an excessive amount of time to complete the work (multiple days), and cost was exceptionally high. Quality of work, More

by Dee Ingram
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
Apr 16, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Dee, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 15, 2025

Steve was awesome. Great -service with a smile. Quick easy and professional. Thank you see you on the next visit! More

by Dman253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 15, 2025

I was lucky to have Steve as my service advisor,great guy to work with! Should I have any concerns with my Dodge I'll be sure to ask for Steve! More

by jgard1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2025

Had the service department check my brakes on my Jeep compass. They quickly identified that my brakes were critically low and replace them very quickly while I was able to wait. They did a great job. I a More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 13, 2025

Always great service. Dan in sales and Brian in service take great care of me. More

by philcjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Phil, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 13, 2025

Amazing! We have been coming here for years for service on our Jeeps due to the amazing Jim Gray. That is the only reason we come. More

by JOANNB01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gray
Apr 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

April 13, 2025

We purchased a used vehicle. It was sold at a good price, but needed service. We were guaranteed a loaner vehicle and that we could drive it off the lot that day after purchase. More

by Momvan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Lopata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

April 13, 2025

Everyone I worked with was very professional, knowledgable, patient and helpful!! I would highly recommend this dealership! Joey and Dan were the best!! More

by JUNKUNC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Massarelli
Apr 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

April 11, 2025

Brian, My advisor, and Brad, the mechanic, are top notch. They always keep me. Informed on the status of my vehicle. They are kind, courteous, and very professional. I highly recommend Liberty for service More

by hooknem109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs, Brad Wetter
Apr 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 11, 2025

I was on a cross-country trip and needed routine periodic maintenance on my vehicle. Liberty was closest to where I was staying and able to get me in without an appointment, perform the maintenance and get More

by spangler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service
Apr 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

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