Lia Toyota of Wilbraham

They are very efficient and service is great. The waiting area is clean and comfortable The waiting area is clean and comfortable More

Started by inquiring about a vehicle on their website. They called and said it wasn’t available, but invited me to come in and work with sales to order a vehicle that met my exact requirements. When I a They called and said it wasn’t available, but invited me to come in and work with sales to order a vehicle that met my exact requirements. When I arrived the salesman told me ordering a vehicle like that isn’t possible. I told him the woman on the phone told me it was and he said yeah they say that. Then I worked with him to put a hold on a vehicle and put down a deposit. I knew it would take a while to ship and that was fine. After two weeks I emailed to check in and was told the vehicle I had put a deposit down on was gone. He offered to try and find another one for me, but I had enough and asked for my deposit back. I will say getting my deposit back was quick and not a hassle, but I wouldn’t recommend dealing with this dealership. Salesman (David) didn’t seem like a bad guy, but I didn’t like how this dealership operated More

Paige and Andre were great to work with! Very kind, and helpful! I would recommend anyone to go and see them! Very kind, and helpful! I would recommend anyone to go and see them! More

Friendly staff. They keep you up to date if there is other service that maybe required. Very knowledgeable They keep you up to date if there is other service that maybe required. Very knowledgeable More

David Greenlaw superb customer service. Routine service done efficiently, with courtesy. Greatly appreciated. Thank you very much, Gary. Routine service done efficiently, with courtesy. Greatly appreciated. Thank you very much, Gary. More

I wanted a very specific car. My salesman and entire staff made sure I was able to get exactly what I wanted. My salesman and entire staff made sure I was able to get exactly what I wanted. More

The employees were very friendly and understanding and patient. The overall process went very well and in a short time frame. Would definitely recommend lia toyota of wilbraham to purchase a new vehicle. patient. The overall process went very well and in a short time frame. Would definitely recommend lia toyota of wilbraham to purchase a new vehicle. More

The staff is very kind and friendly. The environment is clean. I would recommend anyone to this location. The environment is clean. I would recommend anyone to this location. More

Prompt responses to inquiry. No pressure on a purchase. Had all the answers and reasonable trade. No pressure on a purchase. Had all the answers and reasonable trade. More

Sales associate was very efficient and was very nice. He listened and meant all my needs and expectations. He listened and meant all my needs and expectations. More