Lia Toyota of Wilbraham

I love the atmosphere, and how I personally get treated when I arrive and when I leave the premises. I love it.. when I arrive and when I leave the premises. I love it.. More

Service is good except I feel you keep pushing a four wheel alignment when my vehicle doesn't have a lot of miles on it. I was taken care of promptly.. Cynthia helped in getting me out earlier due to med wheel alignment when my vehicle doesn't have a lot of miles on it. I was taken care of promptly.. Cynthia helped in getting me out earlier due to medical appointment. More

Aleksandr Godlew and Ryan Campbell were a pleasure to work with. Will also add that the sales manager Andre was also very polite and they all made sure I was well taken care of. work with. Will also add that the sales manager Andre was also very polite and they all made sure I was well taken care of. More

Great people ! The Lia team worked as a team and were very customer oriented. Great buying experience. Ricardo Rodriguez was very knowledgeable and awesome to work The Lia team worked as a team and were very customer oriented. Great buying experience. Ricardo Rodriguez was very knowledgeable and awesome to work with ! More

David Greenlaw was very prompt in getting my 2023 Highlander in for its first service. My wait was short, and the service started on time. It was a busy morning and even though my paperwork was not r Highlander in for its first service. My wait was short, and the service started on time. It was a busy morning and even though my paperwork was not ready when I left, I am sure it will be sent to me promptly. More

Paige and Andre were great to work with! Very kind, and helpful! I would recommend anyone to go and see them! Very kind, and helpful! I would recommend anyone to go and see them! More

They are very efficient and service is great. The waiting area is clean and comfortable The waiting area is clean and comfortable More

Started by inquiring about a vehicle on their website. They called and said it wasn’t available, but invited me to come in and work with sales to order a vehicle that met my exact requirements. When I a They called and said it wasn’t available, but invited me to come in and work with sales to order a vehicle that met my exact requirements. When I arrived the salesman told me ordering a vehicle like that isn’t possible. I told him the woman on the phone told me it was and he said yeah they say that. Then I worked with him to put a hold on a vehicle and put down a deposit. I knew it would take a while to ship and that was fine. After two weeks I emailed to check in and was told the vehicle I had put a deposit down on was gone. He offered to try and find another one for me, but I had enough and asked for my deposit back. I will say getting my deposit back was quick and not a hassle, but I wouldn’t recommend dealing with this dealership. Salesman (David) didn’t seem like a bad guy, but I didn’t like how this dealership operated More

Friendly staff. They keep you up to date if there is other service that maybe required. Very knowledgeable They keep you up to date if there is other service that maybe required. Very knowledgeable More

David Greenlaw superb customer service. Routine service done efficiently, with courtesy. Greatly appreciated. Thank you very much, Gary. Routine service done efficiently, with courtesy. Greatly appreciated. Thank you very much, Gary. More