Lia Toyota of Wilbraham

Cynthia Patrick was awesome. She made the process of my purchase a pleasant experience. I also want to thank Pedro in the Parts Department for his accurate assessment. She made the process of my purchase a pleasant experience. I also want to thank Pedro in the Parts Department for his accurate assessment. More

Good service from Edwin Ramos. New service center and waiting area are top notch. Free beverages. New service center and waiting area are top notch. Free beverages. More

I needed help and Cynthia Patrick assisted me through the whole process. I am glad Lia Toyota hires attentive service staff. whole process. I am glad Lia Toyota hires attentive service staff. More

Cynthia Patrick is someone whom I trust and I will always ask for her when I am making a service appointment. She is thorough, attentive to my needs, and always makes certain that I get the best rate for my ask for her when I am making a service appointment. She is thorough, attentive to my needs, and always makes certain that I get the best rate for my money. Thank you for hiring such a great employee. More

I would like to thank, David Benitez for such an amazing job getting me what I wanted. His attention to details and professionalism made the difference. Thank you very much!! job getting me what I wanted. His attention to details and professionalism made the difference. Thank you very much!! More

David Greenlaw did a great job listening to me on what was needed to service my vehicle correctly. He set it up so my next visit was not so close to this one. was needed to service my vehicle correctly. He set it up so my next visit was not so close to this one. More

I had a surprisingly pleasant car buying experience at Lis Toyota of Wilbraham. I went to see a particular used truck and Michael Kaplan had it right there and ready upon my arrival. I took it for a spi Lis Toyota of Wilbraham. I went to see a particular used truck and Michael Kaplan had it right there and ready upon my arrival. I took it for a spin and then we sat down to talk trade and numbers. They made me a very reasonable offer for my trade and accepted my counter offer in a matter of minutes. It was a low key, no pressure transaction. Picked up the truck two days later. The finance process was quicker than any I had had experienced. Michael took the time to show us all the features of the truck and we were off! I highly recommend this dealership. More

I’m not sure if I got ripped off or not. I purchased the ZurichShield for my 2023 Canary for $695.00 I brought the can in to have the ZurichShield applied. The work was completed in 1 ho I purchased the ZurichShield for my 2023 Canary for $695.00 I brought the can in to have the ZurichShield applied. The work was completed in 1 hour and 5 minutes Within that 1 hour and 5 minutes the followings work was done. * Car washed and dried * The interior of the car was cleaned. * The ZunichShield was applied to the whole outside on the car. * The Zurich Protective Coating was applied to the whole inside of the car I was assured be the Service Department and Management it only takes a hour. Now I see how they can build that new building, $695.00 a 1 hour job. Then when I went to pick up my car,I asked where is my car. “OUTSIDE SOMEWHERE” That’s how they treat HANDICAP PEOPLE. Other Deanships get the car for you or leaving the car out front.Don’t blame construction the could make room for pickups. Their's enough people working in that area that they could get your car. More

Paige Shaifer was great taking care of all my sales needs. We looked at 4 different vehicles, and she took the time with each one of them to go over them and let us test drive them we decided on the RA needs. We looked at 4 different vehicles, and she took the time with each one of them to go over them and let us test drive them we decided on the RAV4 for our lifestyle would be the best fit. We are very happy with the vehicle, this is my 12 vehicle. I have purchased from Lia Toyota and I will be back for my next vehicle also. Great job taking care of me and my fiancé thanks again Bruce Sawyer. More

Cynthia Patrick has been Outstanding in helping us with both of our cars! She is not only competent but personable and interested in providing the best and most reasonable service each time! Lia Toyota is both of our cars! She is not only competent but personable and interested in providing the best and most reasonable service each time! Lia Toyota is very fortunate to have servicing its customers!! Tom and Nancy Ruscio More