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Lia Toyota of Wilbraham

Wilbraham, MA

Overview
Reviews
Vehicles
4.7
387 Reviews
Call Dealership (413) 566-7024

2145 Boston Rd

Wilbraham, MA

01095

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Showing 387 reviews

January 09, 2024

David Greenlaw did a great job explaining everything, he was very informative on all of my questions. More

by louv2065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Report | Print
Jan 09, 2024 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with David's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as great.

January 04, 2024

I was very pleased with Dave Benitez wonderful salesman! I bought the extended warranty everything was word of mouth signing on a computer! When all done with purchase they printed out the warranty on 50 p More

by billhoward10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez, Francisco Sanabria
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Jan 07, 2024 -

Lia Toyota of Wilbraham responded

Bill, thanks for taking a moment to let us know how helpful you found this visit! We're delighted David provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call whenever we may assist you again.

December 24, 2023

Awesome service Dave the service manager is amazing and professional and very attentive to customers More

by CFGomes62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Report | Print
Dec 29, 2023 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with Dave's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding.

December 21, 2023

Very good respectful corteus pretty fast no problems. Communication is good. Care about the customers More

by candidotito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Narvaez
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Dec 21, 2023 -

Lia Toyota of Wilbraham responded

We greatly appreciate your 5-star rating! Our guests' satisfaction is our utmost priority, and we are happy to hear that our team provided you with the quality care that you deserve. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 19, 2023

I always have an excellent experience, great service! Hipolito Narvaez was awesome, always keeping me updated and giving me info. More

by gallon-clinch-0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Narvaez
Report | Print
Dec 21, 2023 -

Lia Toyota of Wilbraham responded

Thank you for your wonderful review! We are happy to hear that Hipolito took great care of you and kept you well informed throughout the process.We hope to see you again the next time you are in need of automotive service!

December 05, 2023

I had excellent service,, Mike worked with my less than perfect credit score, to get me into a new(used) car, gave me good money for my trade in. I will be coming back for maintenance and perhaps a new car More

by moniquedorf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sanabria, Mike Kaplan
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Dec 06, 2023 -

Lia Toyota of Wilbraham responded

Moniquedorf, We greatly appreciate you for leaving Mike this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Mike could provide you with top notch service. We are delighted to know that he gave you good money for your trade in. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Toyota of Wilbraham team!

November 13, 2023

I bought my 2008 Prius at Lia and it's the only place I go for service. Cassie advised me about the service needed and why and I completely trust all the workers there. More

by thetacap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Cloutier-Ham
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Nov 13, 2023 -

Lia Toyota of Wilbraham responded

Thank you for your stellar review! We're pleased you had another great service experience with us, and that Cassie made sure your Toyota was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 08, 2023

El mejor 100 porciento te ayudan en todo los recomiendo y la gente muy amable More

by ballester2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez, David Greenlaw, Richard Greenaway
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Nov 08, 2023 -

Lia Toyota of Wilbraham responded

Apreciamos mucho sus maravillosos comentarios. Nuestro equipo trabaja duro para brindar la mejor experiencia posible a nuestros clientes y nos alegra haber podido satisfacer sus necesidades. Nos sentimos honrados de haber obtenido su recomendación y esperamos continuar sirviéndole durante muchos años más. Le deseamos un lindo dia!

November 07, 2023

I love this dealership! Always professional and friendly! Service with a smile . (David G. In the service department) Again thanks for all you do! More

by Tammy Tejada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Report | Print
Nov 08, 2023 -

Lia Toyota of Wilbraham responded

Tammy, thank you for sharing positive feedback on David! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what David has provided for you at each visit. We look forward to your next appointment!

November 04, 2023

Thoughtful, not greedy, pleasant staff. Long time customer and intend to stay with this compant More

by dcincone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
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Nov 06, 2023 -

Lia Toyota of Wilbraham responded

Thanks for the lovely feedback! We're thrilled you always enjoy working with Cynthia and the Lia Toyota team for your automotive needs. We hope to be of service to you for many more years to come!

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