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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
392 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 392 reviews

March 05, 2024

Cassie was very pleasant and helpful. She addressed all my concerns. She is certainly an asset to Lia Toyota. More

by grenierm1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Cloutier-Ham
Mar 05, 2024 -

Lia Toyota of Wilbraham responded

That's great to hear! We appreciate your awesome review of Cassie. We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

February 27, 2024

Both David Benitez & Francisco C. were awesome to work with they were able to finally get me in a new vehicle with 3rd row seating which means everything to me and my family of 6 , my More

by Zmps04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez, Francisco Sanabria
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

That's wonderful! Thanks for the positive feedback on working with David and Francisco. We're delighted they effortlessly accommodated your interest in a new family vehicle. Congratulations! We wish you all so much happiness in your upcoming travels, from all of us at Lia Toyota!

February 27, 2024

Hipolito Navarez a polite and professional service attendant. He was helpful and answered all of my questions. More

by ajzoomer1690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Navarez
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Hipolito's exceptional service. It is our pleasure to make your service visits valuable. We wish you the safest of travels until we may assist you again!

February 27, 2024

This is my fourth lease with this dealership and I have been very pleased with them each time. They make the process very easy. More

by Stacy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poirier
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

Hi, Stacy! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia Toyota!

February 23, 2024

Tina Zarlenga was my first point of contact. She reached out almost immediately after filling out an online form. Pleasant, thoughtful and generous with her time. From start to finish, Dav More

by AMAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Zarlenga, David Benitez
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

Thanks so much for your stellar review, AMAC! Nothing means more to us than your satisfaction, so we're pleased Tina and David did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new RAV4!

February 23, 2024

David Greenlaw was very helpful and answered all my questions regarding my 2018 Toyota Tacoma. More

by Moynihan.rpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Feb 23, 2024 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with David's assistance! We're glad he provided you with his utmost support and insight about your Tacoma's condition. We look forward to making your next appointment just as outstanding!

February 20, 2024

David was very easy to work with, great salesman and went above and beyond to make sure that I got the car I wanted. He walked me through all the buttons and made sure I was 100% satisfied with my purchase. More

by Smiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez
Feb 21, 2024 -

Lia Toyota of Wilbraham responded

Thanks for taking a moment to give us the highlights of your dealership experience with David! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

February 02, 2024

Cynthia Patrick did a excellent job keeping me up to date on repair work Very knowledgeable on Toyota problems More

by richardpannier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
Feb 08, 2024 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with Cynthia's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

January 30, 2024

Hipolito Narvaez was very polite and professional. Work was done in a timely manner as promised. More

by thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Narvaez
Jan 31, 2024 -

Lia Toyota of Wilbraham responded

Thomas, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Hipolito handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

January 30, 2024

I always deal with Cindy, she’s the best! We have bought 7 cars at Lia Wilbraham and have been very pleased with sales and service!! More

by Kelliherm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick, Andre Bernatchez
Jan 31, 2024 -

Lia Toyota of Wilbraham responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Cindy has always taken such great care of you and your vehicles. Thank you for making Lia Toyota your #1 choice for service!

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