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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
387 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 387 reviews

February 23, 2024

Tina Zarlenga was my first point of contact. She reached out almost immediately after filling out an online form. Pleasant, thoughtful and generous with her time. From start to finish, Dav More

by AMAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Zarlenga, David Benitez
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

Thanks so much for your stellar review, AMAC! Nothing means more to us than your satisfaction, so we're pleased Tina and David did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new RAV4!

February 20, 2024

David was very easy to work with, great salesman and went above and beyond to make sure that I got the car I wanted. He walked me through all the buttons and made sure I was 100% satisfied with my purchase. More

by Smiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez
Feb 21, 2024 -

Lia Toyota of Wilbraham responded

Thanks for taking a moment to give us the highlights of your dealership experience with David! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

February 02, 2024

Cynthia Patrick did a excellent job keeping me up to date on repair work Very knowledgeable on Toyota problems More

by richardpannier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
Feb 08, 2024 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with Cynthia's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

January 30, 2024

Hipolito Narvaez was very polite and professional. Work was done in a timely manner as promised. More

by thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Narvaez
Jan 31, 2024 -

Lia Toyota of Wilbraham responded

Thomas, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Hipolito handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

January 30, 2024

I always deal with Cindy, she’s the best! We have bought 7 cars at Lia Wilbraham and have been very pleased with sales and service!! More

by Kelliherm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick, Andre Bernatchez
Jan 31, 2024 -

Lia Toyota of Wilbraham responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Cindy has always taken such great care of you and your vehicles. Thank you for making Lia Toyota your #1 choice for service!

January 22, 2024

The showroom was very clean despite the time of year with the snow and salt. Everybody was polite and helpful and I would definitely recommend this dealership and I am looking forward to purchasing my next c More

by jcd71eton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poirier
Jan 23, 2024 -

Lia Toyota of Wilbraham responded

We greatly appreciate you for leaving us this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were polite and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Toyota of Wilbraham team!

January 18, 2024

David Pedraza was super helpful with my new Grand Highlander. After a little back and forth on models, I finally got the one I wanted. More

by c_standre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Campbell, David Pedraza, Richard Greenaway
Jan 18, 2024 -

Lia Toyota of Wilbraham responded

Congratulations on your new Grand Highlander! We're thrilled you enjoyed a pleasant and supportive buying experience with David, and we appreciate your awesome feedback. We wish many happy travels to you in the new ride, from all of us at Lia Toyota!

January 16, 2024

I definitely recommend Ricardo Rodriguez as a sales consultant he listened to what I wanted . He also included both my brother-in-law and myself in the conversation. He is very knowledgeable about bo More

by Ewmartinme
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez-Martinez
Jan 17, 2024 -

Lia Toyota of Wilbraham responded

Great! Thanks so much for your thoughtful feedback. We're glad Ricardo took the time to completely address your questions and interests, ensuring a truly satisfying dealership experience. We certainly look forward to working with you again some day!

January 16, 2024

Mark Poirier was very helpful and informative. he took the time to answer all of our questions and made us feel comfortable enough to purchase our first hybrid vehicle. He was a pleasure to deal w More

by rmkm75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Greenaway
Jan 17, 2024 -

Lia Toyota of Wilbraham responded

Bob and Kathy, thanks for the positive feedback on working with Mark. We're delighted Mark effortlessly accommodated your interest in a new Hybrid vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Toyota!

January 12, 2024

I Highly recommend David Benitez as salesman very knowledgeable and very helpful with the whole process of buying a car., Richard Greenaway very helpful through the whole finance process. Riley Camp More

by frankroda38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Campbell, David Benitez, Kelly Murray, Richard Greenaway
Jan 17, 2024 -

Lia Toyota of Wilbraham responded

Frank, we're so pleased you enjoyed a pleasant dealership experience guided by David, Richard, and Riley. Thank you for taking the time to share the highlights. We wish you all the best in your future travels, from the entire team at Lia Toyota!

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