Lia Toyota of Wilbraham
Wilbraham, MA
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Bought my RAV4 9 years ago from Lia Toyota of Wilbraham and I bring it back to them for all my service needs. Cynthia Patrick was pleasant and knowledgeable. New building is beautiful! and I bring it back to them for all my service needs. Cynthia Patrick was pleasant and knowledgeable. New building is beautiful! More
I called Lia Toyota and was interested in purchasing a RAV 4. The front desk connected me to Tina Zarlenga. I set up my appointment through her and she was my first contact at the dealer. She was very RAV 4. The front desk connected me to Tina Zarlenga. I set up my appointment through her and she was my first contact at the dealer. She was very friendly and welcoming. I could tell right away she cares about her customers. The salesperson I worked with was Goncalo Costa. He was the BEST car salesman I have ever worked with. He was so friendly and easy to talk to. He seemed like he genuinely cared. As well as very knowledgeable about the cars. I test drove 2 cars and a week later drove home my RAV 4. It was the perfect car and exactly what I was looking for. Before I picked up the car they inspected and detailed it as well as filled up the gas tank. The whole process was very smooth. I felt very comfortable at Lia Toyota in Wilbraham. I can see why they have great reviews. I would absolutely recommend them to my friends and family! Any future car purchases I make will be at Lia Toyota in Wilbraham, working with Goncalo Costa. More
I want to start by saying I ended up buying a car at another dealership by no fault of lia toyota. So I was working with Erin who is excellent. They just didn't have what I wanted . So for 3 weeks I wa another dealership by no fault of lia toyota. So I was working with Erin who is excellent. They just didn't have what I wanted . So for 3 weeks I was texting her back and forth. She was so patient with me. I highly recommend Erin if you are choosing to use lia toyota. Erin thank you for dealing with me for 3 weeks of me bothering you even on Easter you are amazing sorry it did not work out for us in finding a truck for me. But I appreciate everything you did for me More
David Greenlaw in service was very responsive and kind to my needs. He went above and beyond the norm to assist me with solving all my auto related issues. I would advise my friends and family to use Lia ser my needs. He went above and beyond the norm to assist me with solving all my auto related issues. I would advise my friends and family to use Lia service if needed. More
Very impressed with the Customer Service, prompt attention and technical knowledge of my Dealer, Mark Poirier of LIA Toyota. All the staff was very friendly and complete all the necessary tasks of attention and technical knowledge of my Dealer, Mark Poirier of LIA Toyota. All the staff was very friendly and complete all the necessary tasks of buying a new car in a very prompt matter. More