Lia Toyota of Wilbraham
Wilbraham, MA
Filter Reviews by Keyword
By Type
Showing 385 reviews
The service was phenominal. John was amazing. He new what I wanted, price range, and stuck to it. He did not try to talk me into getting something that I didn't need. He made sure my new Yaris was perfect fo I wanted, price range, and stuck to it. He did not try to talk me into getting something that I didn't need. He made sure my new Yaris was perfect for me and my family. John kept me up to date with progress of the sale all the way to the end when I drove off... I would definatly recommend this dealership to friends and family. More
Costco has a no haggle buying program that referred me to this dealer. I phoned ahead of time to make sure the person would be available to see about buying a Prius since the dealer is over 45 minutes away. this dealer. I phoned ahead of time to make sure the person would be available to see about buying a Prius since the dealer is over 45 minutes away. After arriving I was told they were not going to sell any Prius vehicle via the Costco program since they had problems getting the vehicles and high gas prices. More
very happy with the out come. they were very helpfull with everything to sattified me as the customer.I had a recall on myrav4 they set me up with a rental car which I thought was great thanks again to with everything to sattified me as the customer.I had a recall on myrav4 they set me up with a rental car which I thought was great thanks again to lia toyota of wilbraham More
This dealer was the only one in Massachusetts that had the Costco car purchase on the Toyota Prius. I called to confirm this and they were certain that they were on this program. Long story short, they w the Costco car purchase on the Toyota Prius. I called to confirm this and they were certain that they were on this program. Long story short, they were not on this program (I called Customer Service at Costco because this dealer appeared on Costco.com's website to check it out.) Long story and lots of time later, the salesperson who I first spoke to, I don't remember his name, told me that he never said that the dealer was on the program. Costco Customer Service resolved this issue. The dealership and this salesperson were so hard to get one answer, which when I repeated it back to them, they gave me another answer. We wound up buying our car at Wellesley Toyota, easy, no nonsense, a pleasure to deal with. More
Leo was friendly, open and patient. There was no pressure and he answered all my questions by phone and email. We came in from NE CT and I've bought 2 cars from Lia and will certainly recommend them for anyo and he answered all my questions by phone and email. We came in from NE CT and I've bought 2 cars from Lia and will certainly recommend them for anyone looking for used or new. The Lia auto group has all the bases covered. More