
Lia Toyota of Wilbraham
Wilbraham, MA
Filter Reviews by Keyword
By Type
Showing 393 reviews
Great! Awesome experience except for the financia guy. I had to keep resigning everything, I think his name was also Evan. That was the worst part about this Awesome experience except for the financia guy. I had to keep resigning everything, I think his name was also Evan. That was the worst part about this experience More
state Inspection, oil change Lia Toyota still has along way to go to get to a five star rating, but with people like Joe who advocates for the car owner they will get there. Some Lia Toyota still has along way to go to get to a five star rating, but with people like Joe who advocates for the car owner they will get there. Some confusion over an oil leak that could have cost me $2800 (first estimate), then a not sure what the problem is, turned into a $100 job, and wait until next oil change when things will be more clear. Joe got the right people involved. Good job. More
Recall work Joseph King did his best to make the experience at Lia service helpful. The service took longer than expected, but at noones fault. I will be back. Joseph King did his best to make the experience at Lia service helpful. The service took longer than expected, but at noones fault. I will be back. More
Very good experience This buying experience ( trade in) was so much better than the experience we had 3 years ago! Thank you Justin for taking the time to go over the chan This buying experience ( trade in) was so much better than the experience we had 3 years ago! Thank you Justin for taking the time to go over the changes in the multimedia center, set up my phone, radio. More
Great Customer Service Cynthia Patrick was extremely knowledgeable and helpful during the whole process of my car repair. She even went as far to offer of getting me a new c Cynthia Patrick was extremely knowledgeable and helpful during the whole process of my car repair. She even went as far to offer of getting me a new clutch while the engine was being worked on. Lia is truly blessed to have such a great worker on staff More
Good services LiaToyota. Service department was very helpful in checking my warranty. And repairing my vehicle. Cynthia Patrick was very kind and helpful she is a v LiaToyota. Service department was very helpful in checking my warranty. And repairing my vehicle. Cynthia Patrick was very kind and helpful she is a very nice lady and deserved a raise thank you very much More
New car purchase Thomas Wool was courteous and knowledgeable. He was very at expediting the process of my car purchase. I was very satisfied. The person who helped Thomas Wool was courteous and knowledgeable. He was very at expediting the process of my car purchase. I was very satisfied. The person who helped me with financing was also friendly and knowledgeable. More
Great sales experience Tim and Conner were great! Helped us with what we wanted, fast and easy. Would recommend them to customers for sales and info. Nice experience! Tim and Conner were great! Helped us with what we wanted, fast and easy. Would recommend them to customers for sales and info. Nice experience! More
Confident in Seervice provided Needed a leaking part to be replaced. My car was taken in efficiently. My service rep was very attentive and polite. I was told how long the job wo Needed a leaking part to be replaced. My car was taken in efficiently. My service rep was very attentive and polite. I was told how long the job would take and encouraged to utilize the waiting room and self serve coffee. Once the car was repaired I was efficiently sent through the payment process and encouraged to ask any questions that I may possibly have. I find that this type of service oriented repair and sales shop really lends itself to helping you keep your car in the best mechanical shape possible. I appreciated Dejeane Garcia and her very helpful approach to getting my car into and back out of the shop. C Miller More
Exceptional For all around service and for the our service advisor Jeannie Kalogeros who was always above and beyond. Fully explained everything made us comfortab For all around service and for the our service advisor Jeannie Kalogeros who was always above and beyond. Fully explained everything made us comfortable. She was always 100% with us. More