Lia Toyota of Wilbraham
Wilbraham, MA
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Great Customer Service Cynthia Patrick was extremely knowledgeable and helpful during the whole process of my car repair. She even went as far to offer of getting me a new c Cynthia Patrick was extremely knowledgeable and helpful during the whole process of my car repair. She even went as far to offer of getting me a new clutch while the engine was being worked on. Lia is truly blessed to have such a great worker on staff More
Good services LiaToyota. Service department was very helpful in checking my warranty. And repairing my vehicle. Cynthia Patrick was very kind and helpful she is a v LiaToyota. Service department was very helpful in checking my warranty. And repairing my vehicle. Cynthia Patrick was very kind and helpful she is a very nice lady and deserved a raise thank you very much More
New car purchase Thomas Wool was courteous and knowledgeable. He was very at expediting the process of my car purchase. I was very satisfied. The person who helped Thomas Wool was courteous and knowledgeable. He was very at expediting the process of my car purchase. I was very satisfied. The person who helped me with financing was also friendly and knowledgeable. More
Great sales experience Tim and Conner were great! Helped us with what we wanted, fast and easy. Would recommend them to customers for sales and info. Nice experience! Tim and Conner were great! Helped us with what we wanted, fast and easy. Would recommend them to customers for sales and info. Nice experience! More
Confident in Seervice provided Needed a leaking part to be replaced. My car was taken in efficiently. My service rep was very attentive and polite. I was told how long the job wo Needed a leaking part to be replaced. My car was taken in efficiently. My service rep was very attentive and polite. I was told how long the job would take and encouraged to utilize the waiting room and self serve coffee. Once the car was repaired I was efficiently sent through the payment process and encouraged to ask any questions that I may possibly have. I find that this type of service oriented repair and sales shop really lends itself to helping you keep your car in the best mechanical shape possible. I appreciated Dejeane Garcia and her very helpful approach to getting my car into and back out of the shop. C Miller More
Exceptional For all around service and for the our service advisor Jeannie Kalogeros who was always above and beyond. Fully explained everything made us comfortab For all around service and for the our service advisor Jeannie Kalogeros who was always above and beyond. Fully explained everything made us comfortable. She was always 100% with us. More
Scheduled service Everyone there was extremely pleasant and very helpful! They took care of everything as promised,there was coffee available while I waited . And mos Everyone there was extremely pleasant and very helpful! They took care of everything as promised,there was coffee available while I waited . And most of all my vehicle was ready in the time promised which is important these days with our busy schedules. I would highly recommend this dealership to anyone looking for a great vehicle and great service! More
Friendly service reps. Clean environ.ment This is my 2nd car purchased at this dealership. So far I have never met someone with a negative attitude. All have been friendly and helpful. I would This is my 2nd car purchased at this dealership. So far I have never met someone with a negative attitude. All have been friendly and helpful. I would highly recommend them to my friends and have done so with success. More
Great! Sales consultant Nuno Marques stands out from the crowd for his customer oriented approach, with no nonsense and no pressure, just lots of information Sales consultant Nuno Marques stands out from the crowd for his customer oriented approach, with no nonsense and no pressure, just lots of information and patience. It was an easy purchase. I got a great car at a great price, and I would recommend Nuno at Lia Toyota of Wilbraham to anyone in the market for a new or used Toyota. More
Found the Car This is the second vehicle we have purchased at Lia Toyota in Wilbraham. For this recent purchase we had visited five other dealerships, but we starte This is the second vehicle we have purchased at Lia Toyota in Wilbraham. For this recent purchase we had visited five other dealerships, but we started and ended at Lia. Nuno Marques greeted us on our first visit when we stopped to check out what was available for used cars. We explained what we needed in a vehicle and what we were willing to spend. We didn't find it that day but after the other five dealers, some of which I would never go back to, we returned to find the perfect fit in a 2007 Avalon. We greatly appreciate all of the sales associates polite attitude in dealing with us. Nuno Marques was extremely helpful in answering all our questions and getting all the information we asked for before making the decision to purchase. Every step of the sales transaction was clearly explained. I would recommend Lia of Wilbraham. More