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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
390 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 390 reviews

February 22, 2018

Carla is the BEST car sales lady in the history of the world Carla Brooks made our car buying experience stress and worry free. She was friendly, honest and easy going every step of the way. She’s a hard worker, More

by Hector007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks
February 22, 2018

Very good Andre our salesman was very knowlegable of the vehicles and was able to answer all our questions very polite and courteous. Was able to get us a grea More

by DeniseG103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks, Andre Bernatchez
February 22, 2018

fantastic mark was the best sales person I have ever dealt with. will be going back to see him when my husband needs a car. I love my new highlander More

by srisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Poirier
February 16, 2018

2+ hour OIL CHANGE! I came to Lia Toyota of Wilbraham for a simple oil change. There was nothing simple about it. I waited over 2 hours! Terrible! Do not recommend. More

by teamtoyota1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure who I was working with.
February 14, 2018

Excellence I leased a Rav 4 on Saturday, The car was delivered to my home in West Hartford on Tuesday. The Car is absolutely beautiful. Carla was efficient a More

by Tucson10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks
February 13, 2018

Happy Customer! From Nino Marques overseeing our interest in a new Highlander, Ed Ramos, Cindy Partrick , Ryan Campbell and Carla Brooks my wife Carol and I were welc More

by Eddie12 , Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno Marques, Ryan Campbell, Edwin Ramos, Carla A. Brooks, Cynthia Patrick
January 30, 2018

They were accomodating and made it happen By and large Tina was helpful and contributed greatly to my purchasing from her dealership. Thank you Tina for doing what needed to be done to make More

by HybridsRule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Zarlenga
January 27, 2018

Great customer service Anytime I call and need assistance she is always receptive, and if she doesn't know the answer she find it and gets back to me every time. More

by Awesome sister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks
January 22, 2018

Customer service was exceptional Tina and Carla were fantastic - no pressure, no constant phone calls, etc. Made me feel welcomed and were happy to help in any way they could. Very More

by AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks, Tina Zarlenga
January 19, 2018

Amazing Customer Service I want to start by say that this is the 4th Toyota from Lia. All of my experience have gotten better with each experience. Andre was extremely helpful More

by muneca01104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
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