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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
392 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 392 reviews

July 22, 2024

Beautiful dealership inside and out. Everyone was very friendly and attentive. Mike my advisor was attentive in every way and made me feel comfortable and relaxed during the entire buyin More

by Rwman1rwman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kaplan
Jul 23, 2024 -

Lia Toyota of Wilbraham responded

Thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words about Mike's support and expertise. Congratulations on your new Toyota! Enjoy the ride!

July 19, 2024

My experience at LIA TOYOTA of Wilbraham MA. went very well. Mark Poirier was very helpful in making my final decision to purchase my next Highlander. He gave me a fair price on my trade in, a More

by johnpgelinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poirier, Richard Greenaway
Jul 22, 2024 -

Lia Toyota of Wilbraham responded

John, we're thrilled you enjoyed a satisfying and smooth dealership experience with Mark! Thank you for taking a moment to share the highlights. We wish you all the best in your new Highlander, from the entire team at Lia Toyota!

July 16, 2024

My experience at LIA toyota to say the least was excellant. David , who took charge of overseeing my car needs, did an outstamding job and very professional manner. GOOD JOB DAVID. More

by jamesmorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Jul 16, 2024 -

Lia Toyota of Wilbraham responded

James, thank you for taking a moment to share positive feedback on David. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 13, 2024

I always get the most professional service at Lia Toyota of Wilbraham. The service staff are very friendly, courteous and professional. My service advisor Cassie Cloutier, kept me informed of procedures in More

by jodi464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Ramos, Cassandra Cloutier-Ham
Jul 15, 2024 -

Lia Toyota of Wilbraham responded

Jodi, that's awesome! Thank you for always trusting Cassie and the Lia Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

June 13, 2024

Everything was great everyone was just friendly and happy. Kelly Murray was really excellent and very happy More

by Martangl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Murray
Jun 13, 2024 -

Lia Toyota of Wilbraham responded

Thank you for telling us the highlights of your service visit with Kelly! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 04, 2024

All the staff in the service department were very friendly and professional! I also love the new service bays! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Narvaez
Jun 09, 2024 -

Lia Toyota of Wilbraham responded

Eric, thank you for your positive review! We are glad that our team took great care of you. Your satisfaction means so much to us. We hope to see you again the next time you are in need of automotive service!

June 03, 2024

Service always makes sure my car is in tip top shape. . The staff in the service department are top notch... More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Ramos, David Greenlaw, Kelly Murray
Jun 09, 2024 -

Lia Toyota of Wilbraham responded

Richard, thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 23, 2024

We recently purchased a Toyota Grand Highlander Hybrid from Lia Toyota. We had a great experience working with Tyree Mack. Tyree was highly knowledgeable about many Toyota models and their features and ea More

by vneergheen
Recommend Dealer
Yes
Employees Worked With
Tyree Mack
May 24, 2024 -

Lia Toyota of Wilbraham responded

Congratulations on your new Grand Highlander Hybrid! We're so happy you enjoyed a pleasant and supportive buying experience with Tyree, and we appreciate your awesome feedback. We wish many happy travels to you in the new ride, from all of us at Lia Toyota!

May 20, 2024

Alek Godlew was professional, focused on what I wanted, was easy to work with, and followed through with everything he said he would. More

by DMoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandr Godlew, Richard Greenaway
May 22, 2024 -

Lia Toyota of Wilbraham responded

Dmoney, that's wonderful! Thanks for the positive feedback on working with Alek. We're delighted Alek effortlessly accommodated your interest in a new vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Toyota.

May 16, 2024

Kelly Murray in Service and Mike Kaplan in Sales are both excellent people to work with. Very happy with my experiences at LIA Toyota of Wilbraham so far. More

by Joe C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Murray, Mike Kaplan
May 16, 2024 -

Lia Toyota of Wilbraham responded

Thank you for your positive review, Joe! We sincerely appreciate your assessment of Kelly and Mike, and we hope that you'll think of us the next time you have any automotive or Toyota needs. Safe travels until we meet again!