
Lia Toyota of Wilbraham
Wilbraham, MA
Filter Reviews by Keyword
By Type
Showing 393 reviews
Service Department I usually wait at the dealership for my service- it doesn't take long. Christine Jalbert has been my service advisor for 2 Toyotas now and has always I usually wait at the dealership for my service- it doesn't take long. Christine Jalbert has been my service advisor for 2 Toyotas now and has always been helpful and straight with me. I will keep going back- More
Service Cynthia Patrick was such a great help getting my car fixed. She went over regular service to make sure I understood everything and help me through the Cynthia Patrick was such a great help getting my car fixed. She went over regular service to make sure I understood everything and help me through the process. More
Excellent Service Leased a RAV4. Carla Brooks was our sales representative, she did an excellent job coordinating the paperwork, registration of the vehicle and deliver Leased a RAV4. Carla Brooks was our sales representative, she did an excellent job coordinating the paperwork, registration of the vehicle and delivery of the vehicle directly to our house in Connecticut. we will definitely recommend Carla and Lia Toyota to our friends. More
Great service Cynthia Patrick was warm, friendly, and helpful. She even remembered my truck and the services we had discussed from a visit 6 months before. Great ex Cynthia Patrick was warm, friendly, and helpful. She even remembered my truck and the services we had discussed from a visit 6 months before. Great experience. More
Cynthia Patrick was very professional and helpful. I bought this Corolla at Lia Toyota and everyone that i have interacted with have been Ace's in my book Good People, Good Dealership, Good Service. I I bought this Corolla at Lia Toyota and everyone that i have interacted with have been Ace's in my book Good People, Good Dealership, Good Service. I will always have my car serviced there. More
Exceptional Cynthia Patrick goes above and beyond to make you feel like a valued customer in the service department that she oversees. She is a true customer advo Cynthia Patrick goes above and beyond to make you feel like a valued customer in the service department that she oversees. She is a true customer advocate and she compensates her customers if she does not see something up to her standards. She keeps me coming back to this dealership which I've been going to for over 15 years. More
Excellent service Christine Jalbert in service was exceptional. She was thorough and attentive so that my RAV4 was serviced properly. When you go to Lia Toyota of Wilbr Christine Jalbert in service was exceptional. She was thorough and attentive so that my RAV4 was serviced properly. When you go to Lia Toyota of Wilbraham ask for her. More
Great Buying Experience! Carla Brooks helped me find the exact 4Runner I wanted with the features that desired as well! She was great to work with, knew the car inside and out Carla Brooks helped me find the exact 4Runner I wanted with the features that desired as well! She was great to work with, knew the car inside and out and was able to answer any questions I had. I would recommend anyone to stop into Lia when they are looking for their next vehicle! More
My work schedule can be difficult to try and make appointments around so I usually just have to swing in at short notice. Cynthia was able to squeeze me in and get the job done, only a couple thousa appointments around so I usually just have to swing in at short notice. Cynthia was able to squeeze me in and get the job done, only a couple thousand miles overdue. Always smiling and helpful. Thanks! More
Excellent I dealt with Cynthia Patrick who was superb. She was very personable & explained what would be done for my checkup. The service was efficient & timely I dealt with Cynthia Patrick who was superb. She was very personable & explained what would be done for my checkup. The service was efficient & timely. at the end everything that was done was explained professionally. The service was outstanding. More