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Lia Toyota of Wilbraham
Wilbraham, MA
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Could not have been better Car wouldn't start without a jump, needed diagnosis. Brought into Lia the next day. Christine Jalbert was excellent in all ways possible to ensure it Car wouldn't start without a jump, needed diagnosis. Brought into Lia the next day. Christine Jalbert was excellent in all ways possible to ensure it was diagnosed and solved while I waited a short time. Because it was a last minute problem, I was especially impressed with the service. Will definitely continue going to Lia for service to my Toyota. I need a new car and the service will weigh into my decision. More
"Service Appointment" Brought my vehicle in for service on March 21. Courtney Rex assisted with checking the vehicle in. He was very polite and helpful. He even suggeste Brought my vehicle in for service on March 21. Courtney Rex assisted with checking the vehicle in. He was very polite and helpful. He even suggested I schedule an appointment before the free 2 year maintenance ran out which we did. Thank you for that Courtney. It is always a nice experience when I bring my car in. I also want to mention Tina Zarlenga, she took a moment to greet and chat briefly with me while I waited. Wonderful group of people. Keep up the good work everyone at Lia's Toyota of Wilbraham. More
Just excellent 👌 I went in to service my car and ended up with a new car. Services were amazing and very friendly thanks to all who took the time to help me during my I went in to service my car and ended up with a new car. Services were amazing and very friendly thanks to all who took the time to help me during my visit to Lia's Toyota of Wilbraham. More
Recall Cynthia Patric took my car in for a recall. She was very helpful with the paperwork and getting my service done. She kept me updated and got me in and Cynthia Patric took my car in for a recall. She was very helpful with the paperwork and getting my service done. She kept me updated and got me in and out as quickly as possible. Thanks for the service. More
Great experience Purchased a 2019 prius this Saturday and did not expect it to go so smoothly. Ethan was knowledgeable, professional and not pushy in the least. He rea Purchased a 2019 prius this Saturday and did not expect it to go so smoothly. Ethan was knowledgeable, professional and not pushy in the least. He really worked with me to get exactly what I was looking for. From start to finish the whole process took a few hours and I was driving away in my dream car! Definately recommend. More
Bought a 4Runner Bought my 4Runner from Carla Brooks at Lia Toyota in Wilbraham. Carla was great. She never pressured me and was patient. She made buying a car fun. Bought my 4Runner from Carla Brooks at Lia Toyota in Wilbraham. Carla was great. She never pressured me and was patient. She made buying a car fun. More
Purchased a Highlander Warmly greeted by Tina upon arrival to showroom. Met with Andre, test drove Highlander, liked it very much. He did an excellent job of explaining op Warmly greeted by Tina upon arrival to showroom. Met with Andre, test drove Highlander, liked it very much. He did an excellent job of explaining options on Highlander and financing options. Met with Riley.(sales manager). Didn't purchase that day. Returned a week later knowing how I would finance vehicle. Ryan was very helpful with finance questions. Completed papers, two days later picked up vehicle. Very friendly and professional interactions with Tina, Andre, Riley and Ryan. Will recommend others to shop there. Good Job Lia Wilbraham. More
Sold a camry to someone impersonating me Nuno Marques sold a toyota Camry to someone impersonating me. Refused to give me info on the person and told me the car was never sold to the person. Nuno Marques sold a toyota Camry to someone impersonating me. Refused to give me info on the person and told me the car was never sold to the person. Next day received more congratulatory emails on my NEW Camry and keep getting SiriusXM emails asking me to comfirm email. Needless to say i contacted the AGO and started a case. Will update on results. More
GREAT TEAM!! WOW what service! Very smooth transaction from start to finish. Tina contacted me to start and got the ball rolling! Alek Goodlew was awesome!! He WOW what service! Very smooth transaction from start to finish. Tina contacted me to start and got the ball rolling! Alek Goodlew was awesome!! He took the time to gather the info I requested and show me the details of the new vehicle upon arrival. John Kupec was terrific, Brian C. streamlined the paper process and a delightful man Paul brought my car right to my front door step!! GREAT service and a GREAT crew!! More
Great experience! This Lia dealership did a great job. Everyone was friendly and knowledgeable. Mark Poirier was a no pressure salesman, which was a refreshing change f This Lia dealership did a great job. Everyone was friendly and knowledgeable. Mark Poirier was a no pressure salesman, which was a refreshing change from other dealerships and sales people. Overall I had a wonderful experience and I would definitely purchase another car here. More