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Lia Toyota of Wilbraham
Wilbraham, MA
392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 392 reviews
September 12, 2019
Leasing a car made easy. Working with Alex Godlew to come to an agreement and completing paperwork was very easy. Every step from walking into the showroom to driving the new Working with Alex Godlew to come to an agreement and completing paperwork was very easy. Every step from walking into the showroom to driving the new RAV4 Hybrid home was fully accompanied by Alex. He explained the paperwork and carefully went through the often complex features of the RAV4. More
by apeck@stcc.edu
Employees Worked With
Alex Godlew
September 02, 2019
Wonderful Cindy Patrick is always wonderful. I would recommend anyone needed work to see her! She always knows exactly what I need to do per Toyota’s recommenda Cindy Patrick is always wonderful. I would recommend anyone needed work to see her! She always knows exactly what I need to do per Toyota’s recommendations for my vehicle and it’s mileage More
by ToyotaCamry18
Employees Worked With
Cynthia Patrick
September 01, 2019
New RAV4 Worked with Richard Greenaway to purchase my new RAV4. I was in a bit of a tough place because I had a lease prior to this purchase and was also movin Worked with Richard Greenaway to purchase my new RAV4. I was in a bit of a tough place because I had a lease prior to this purchase and was also moving out of state. He made the transition very easy, much easier than I expected when I originally walked through the door. More
by Raugustus
Employees Worked With
Richard Greenaway
August 25, 2019
Service When I go to the service department at Lia Toyota I am usually helped by Cynthia Patrick who is fabulous in taking care of my needs when I bring my ca When I go to the service department at Lia Toyota I am usually helped by Cynthia Patrick who is fabulous in taking care of my needs when I bring my car in as well as the others that work with her. More
by W. G. Pleased
Employees Worked With
Nuno Marques, Cynthia Patrick
August 05, 2019
Great Service getting 4 New Tires Christine Jalbert did a fantastic job getting me in for new tires on such short notice! While I was there waiting she had given me an approximate wai Christine Jalbert did a fantastic job getting me in for new tires on such short notice! While I was there waiting she had given me an approximate wait time and kept me informed through the process. Great job! More
by Taximomforever
Employees Worked With
Christine Jalbert
July 23, 2019
2011 toyota sienna -back side door jammed open ! Our service advisor CYNTHIA PATRICK did an excellent job informing us of all our options regarding our repairs. The problem was diagnosed ,replac Our service advisor CYNTHIA PATRICK did an excellent job informing us of all our options regarding our repairs. The problem was diagnosed ,replacement parts were ordered & installed as soon as they arrived and a few days later we were off on our vacation as planned. Once again kudos to CINDY and the entire service department. A great experience overall thanks again . More
by Happycustomer
Employees Worked With
Cynthia Patrick
July 16, 2019
No games from Lia! Went in there and dealt with Rick Greenwood, no games they knew the type of buyer I was and gave me very competitive numbers and great service, in and Went in there and dealt with Rick Greenwood, no games they knew the type of buyer I was and gave me very competitive numbers and great service, in and out. Service Tech, Ed, addressed some concerns I had promptly as well. More
by Mbuoniconti25
Employees Worked With
Rick Greenwood, Edwin Ramos, Tina Zarlenga
July 01, 2019
Great service and buying experience. I have purchased my third Toyota from Lia of Wilbraham and am, as always, pleased that I did. The service personnel are always helpful and solicitous I have purchased my third Toyota from Lia of Wilbraham and am, as always, pleased that I did. The service personnel are always helpful and solicitous and the sales people are low pressure and patient. Andre Bernatchez was the sales rep I worked with and he was what every sales person should be. I went in for routine maintenance and walked out with a new car! More
by windon
Employees Worked With
Andre Bernatchez, Christine Jalbert
July 01, 2019
Great service. Gale Toyota is much closer but I prefer here. Cindy makes the experience great. We discussed the service, future services, mileage overages and lease options. There is no waiting at the beginnin Cindy makes the experience great. We discussed the service, future services, mileage overages and lease options. There is no waiting at the beginning or during servicing Joe More
by jo23mo
Employees Worked With
Cindy Patrick, Cynthia Patrick
June 29, 2019
Great customer service Cynthia Patrick was my service representative, and she was knowledgeable and very helpful. She got me in and out quickly, called as soon as she had a Cynthia Patrick was my service representative, and she was knowledgeable and very helpful. She got me in and out quickly, called as soon as she had a quote, and was very personable. I recommended stopping by if your car needs some love. Kind and respectful, and they know how to treat customers. More
by Jparket
Employees Worked With
Cynthia Patrick
